ALEXANDRA WHELDON
Oak Park,IL
Summary
Hands-on Leasing & Marketing Professional known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
4
4
years of professional experience
Work History
Leasing Manager
Willow Bridge
Chicago, IL
03.2025 - Current
- Assign and proof all daily leasing paperwork.
- Audit and adhere to lease file policy with consistency.
- Responsible for implementing lease renewal and resident retention.
- Analyze weekly leasing reports and forecast occupancy trends for ownership weekly call.
- Review aged vacancies, market-ready apartments and models.
- Manage, train and counsel onsite staff effectively.
- Additional duties as assigned.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Reviewed agent activities to check performance and optimize approaches.
- Developed relationships with local businesses and community organizations to enhance property visibility.
- Managed budget for leasing department, including advertising and promotional expenses.
Leasing Professional
Greystar
08.2024 - 03.2025
- Assisted in daily operations and management of a residential community.
- Conducted property tours and processed rental applications and lease agreements.
- Managed resident accounts, including rent collection, delinquency follow-up and post late fees.
- Coordinated and implemented community events and activities.
- Review and submit invoices from vendors, contractors, and service providers for payment.
- Code p-card transactions for reimbursement.
- Handled monthly lease renewals from start to finish, including negotiations.
- Conducted monthly audits, such as renter insurance verifications.
- Monitored and reviewed the budget to ensure expenses remained within annual limits.
Logistics Account Executive
TQL
03.2022 - 08.2024
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Committed to providing the highest level of customer service
- Effectively build customer relationships to establish and grow my book of business from the ground up
- Laser-focused on selling and closing new and existing customers
- Negotiate price with shippers and carriers
- Manage daily shipments, resolve issues quickly and effectively, to ensure timely pickup and delivery
- Independently processed invoices and set customers up as vendors, ensuring accuracy and timeliness in financial transactions, maintaining organized records.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
Leasing and Marketing Professional
Lincoln Properties
01.2021 - 02.2022
- Successfully leased up the building in record time, implementing strategic marketing and tenant engagement plans that set the foundation for long-term success and high occupancy rates.
- Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in.
- Greet clients, assess needs, answer questions and provide tours of the apartments and community.
- Process applications, and prepare and review lease agreements and renewals.
- Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.
- Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
- Receive deposits and rent money, and record appropriately.
- Provide excellent customer service and assist all clients with a positive and friendly tone
Timeline
Leasing Manager
Willow Bridge
03.2025 - Current
Leasing Professional
Greystar
08.2024 - 03.2025
Logistics Account Executive
TQL
03.2022 - 08.2024
Leasing and Marketing Professional
Lincoln Properties
01.2021 - 02.2022
Similar Profiles
ROBERT RUNCIEROBERT RUNCIE
Assistant Property Manager at Willow BridgeAssistant Property Manager at Willow Bridge
Samuel SansoneSamuel Sansone
Business Manager at Willow BridgeBusiness Manager at Willow Bridge
Samuel BellotteSamuel Bellotte
Business Manager at Willow BridgeBusiness Manager at Willow Bridge
Anissa SabowAnissa Sabow
Senior Business Manager at Willow BridgeSenior Business Manager at Willow Bridge
DeVaughn Benion Jr.DeVaughn Benion Jr.
Social Studies Department Chair at DRW College Prep High School, NobleSocial Studies Department Chair at DRW College Prep High School, Noble