Summary
Overview
Work History
Education
Skills
Certification
Timeline
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A L E X A N D R A W O L F E

Seattle,WA

Summary

Hard worker with five years of experience leading retail operations. Thoughtful communicator of objectives driving long-term performance and customer loyalty. Motivated to continue to learn and grow as a professional.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Operations Manager

Amazing Lash Studio
Seattle & Bothell
03.2020 - Current
  • Oversee two Amazing Lash Studios with over 30 employees
  • Recruit, interview, and hire qualified staff for open positions
  • Build and maintain loyal, long-term customer relationships through consistent management
  • Track monthly sales to generate reports for business development planning and maintained steady membership conversion in both studios.
  • Drive year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Monitor financial performance, set budgets, and control expenses to provide financial stability and long-term organizational growth.
  • Facilitated seamless communication between departments to foster collaboration on shared objectives.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Business Owner/Nanny

Spilt Milk Nannies LLC
Bellingham, WA
07.2017 - 01.2020
  • Owned Spilt Milk Nannies in Bellingham, WA
  • Completed over 1000 appointments through Spilt Milk Nannies
  • Encouraged safe, positive behavior by redirecting children to take positive action
  • Planned recreational activities to enhance physical development and explore stimulating exercises
  • Prepared bank deposits and handled business sales, returns, and transaction reports

Manager

Chocolate Necessities
Bellingham, WA
09.2016 - 07.2017
  • Managed day-to-day operations, including over 200 chocolate orders each week, designed packing for large businesses, and sold wholesale
  • Assigned tasks to associates to fit skill levels and maximize team performance
  • Hired and trained all employees
  • Maintained factory calls, emails, and faxes

Education

Esthetics - Esthetician

Aesthetic Northwest
Bellevue, WA
09.2021

Associate of Science - Business Management

Whatcom Community College
Bellingham, WA
09.2017

High School Diploma -

Lakewood High School
Lakewood, WA
06.2015

Skills

  • Leadership experience
  • Communication skills
  • Problem-solving abilities
  • Adaptable
  • Business Management
  • Workflow Planning
  • Performance Evaluations
  • Leadership and team building
  • Cost Control
  • Customer Service Management
  • Staffing

Certification

Esthetician License

Timeline

Business Operations Manager

Amazing Lash Studio
03.2020 - Current

Business Owner/Nanny

Spilt Milk Nannies LLC
07.2017 - 01.2020

Manager

Chocolate Necessities
09.2016 - 07.2017

Esthetics - Esthetician

Aesthetic Northwest

Associate of Science - Business Management

Whatcom Community College

High School Diploma -

Lakewood High School
A L E X A N D R A W O L F E