Summary
Overview
Work History
Education
Timeline
Generic

Alexandra Wysocki

Holiday,FL

Summary

I am a highly-motivated individual with a desire to take on new challenges. I have a strong worth ethic, adaptability and exceptional interpersonal skills which I picked up while serving in the US Army. I am able to work effectively, unsupervised and quickly master new skills thrown at me. I am highly proficient in Microsoft including Excel and Word. I strive to give every customer or client a positive and memorable experience when I am interacting with them. I strive to work under pressure and I strive to be pushed. I am ready for any challenge thrown at me and I want to be challenged - if not challenged then growth is not happening.

Overview

14
14
years of professional experience

Work History

Learner Advisor

UMA
06.2022 - Current
  • Manage academic progress for 180 students ensuring timely graduation and academic excellence.
  • Address and resolve academic inquiries, financial aid issues, and claims efficiently.
  • Develop and implement action plans to support student coursework and reduce withdrawal rates.
  • Conduct regular follow-ups through calls to maintain student engagement and progress.
  • Achieved high retention rates by providing consistent support and guidance.
  • Maintain high metric standards monthly. Between pillars, talk time, dials etc.
  • Work in Excel and Word Daily - Pivot Tables

Realtor

Keller Williams
04.2019 - 01.2025
  • Managed real estate transactions from initiation to closing. Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Represented buyers and sellers in major real estate transactions. Scheduled home viewings with potential buyers.
  • Researched and determined competitive market price.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing. Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Generated list of properties to meet specific client needs.
  • Executed marketing efforts via cold calling, postcard mailings and door knocking,
  • Accompanied buyers during property inspections.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • & Much More

Customer Service / HR

HSN
01.2020 - 01.2023
  • Answered inbound customer calls and responded to inquiries. Listened to client concerns and asked questions to better understand needs.
  • Responded to billing questions by researching information. Documented customer information and activity in customer database.
  • Discussed and set up payment plans for services.
  • Processed customer payments by entering credit card information in system.
  • Coordinated with management to maintain knowledge of policies and new offerings.
  • Maintained composure and patience in dealing with aggressive customers.
  • Updated information and details of calls and inquiries in customer service database for future reference.
  • Retained high level of knowledge of company's products and services to deliver information on complementary offerings and increase cross-selling.

Claims / HR

Sponaugle Wellness
08.2015 - 04.2019
  • Patients, Perform IV's, Blood Draws, Medical Records, Spa Duties,Schedule / Book, Manage patient files,
  • Payments - Medical / Detox Office, Tours, Interviews
  • Scheduled interviews with qualified candidates at designated time slots with staff.
  • Posted and managed job advertisements to support candidate searches and sourcing.
  • Aided teammates with internal audits and data requests.
  • Updated and maintained recruitment and personnel files.
  • Set up phone and in-person interviews by managing calendar appointments for hiring managers and other key personnel.
  • Maintained claims and progress of approval or denials.
  • Kept claims within a excel sheet to be more proficient and organized.
  • Contacted required parties regarding claims for follow ups.

88M

US Army
02.2011 - 02.2017
  • Performed daily vehicle maintenance by checking fluid levels, tire wear and brakes.
  • Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
  • Operated all-wheel vehicles and equipment over variety of terrain and roadways for support of combat operations.
  • Notified supervisors of defects, vehicle damage or traffic violations.
  • Maintained safety and security of cargo, personnel and equipment in convoy.
  • Completed routine inspections and daily preventive maintenance services.
  • Stayed current on tactical planning and defensive strategies. Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Secured cargo against inclement weather, pilferage and possible damage.
  • Obtained CDL Class A

Education

High School Diploma -

Anclote High School
Holiday
05-2011

Timeline

Learner Advisor

UMA
06.2022 - Current

Customer Service / HR

HSN
01.2020 - 01.2023

Realtor

Keller Williams
04.2019 - 01.2025

Claims / HR

Sponaugle Wellness
08.2015 - 04.2019

88M

US Army
02.2011 - 02.2017

High School Diploma -

Anclote High School

Similar Profiles

CREATE PROFILE
Alexandra Wysocki