Alexandra (AJ) Johnston

My mother works for the state and takes care of special needs kids teaching and tutoring them, allowing them therapy and teaching them social regulations i’ve grown up around special-needs kids my whole life. I have a soft spot and I’m really talented at teaching understanding and being patient with any child or adult in need. On occasions, my mom would double book and I would take care of her clients helping with tantrums calming them down, letting them talk about their traumas, giving them advice and tutoring them.

• Provided one-on-one assistance to special needs students during academic tasks, enhancing their comprehension and retention of material.
• Offered emotional support to special needs students during challenging situations, fostering resilience and growth mindset.
• Developed strong relationships with students, parents, and colleagues to foster a supportive environment for special needs learners.
• Collaborated with other volunteers and educators to create an inclusive classroom environment for all students.
• Improved the learning experience for special needs students by applying tailored teaching strategies and modifying lesson plans.
• Assisted teachers with the preparation of instructional materials, allowing them to focus on providing direct support to students.
• Identified resources within community relevant specifically those families who had children disabilities thereby strengthening network available supports services offered outside school setting.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Kept employees operating productively and working on task to meet business and customer needs.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.