Alexandra Ariel N Lobano
Clinton,IL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
Work History
Cashier
MARTIN AUCTION
09.2014 - 11.2022
- I worked about 5-6 auctions per year.
- Greeted customers entering the auction house and responded promptly to customer needs.
- I registered bidders for auctions.
- I provided terms and conditions to purchase an item the day of the auction.
- I reviewed and updated contact information and provide them with a bidder card for the current auction.
- When customers were ready to purchase their items, they would come to my register and I provided excellent customer service.
- Helped solve problems when there was an issue with a bidder pertaining to items on their ticket.
- I helped organize the buyer receipts, counted money, and tallied up the checks that were provided for the day.
- Reviewed data entry before invoices were issued to customers.
- Built relationships with customers to encourage repeat business.
Intact Intern
Webster Cantrell Youth Advocacy
08.2021 - 12.2021
- Reviewed case files.
- Documented interactions with clients.
- Assigned an intact case.
- Observed court hearings.
- Observed meetings with DCFS and caseworkers.
- Did background checks regarding clients that were assigned to me.
- Provided goals for families who had cases on them to complete so they could stay together.
- Would follow up with clients to make sure the children were in a safe environment.
Office Night Supervisor
KIRBY FOODS
05.2017 - 08.2021
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Created nightly shift task lists to assign duties to each employee.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Checked personal identifications during alcohol and tobacco sales.
- Set up new sales displays each week with fresh merchandise.
- Maintained stock of products and ordered new products when stock was running low.
Education
Bachelors of Science - Human Services
Millikin University
Decatur, IL12.2021
Associates of Arts -
Richland Community College
Decatur, IL05.2019
High School Diploma - General Studies
Clinton Community High School
Clinton, IL05.2016
Skills
- Organized
- Bilingual – Spanish (beginner)
- Manage 3 employees
- Customer service
- People skills
- Active listening
- Leadership
- Management skills
- Problem solving
- Computer skills
- Communication
- Transferable skills
Languages
Spanish
Native or Bilingual
Timeline
Intact Intern
Webster Cantrell Youth Advocacy
08.2021 - 12.2021
Office Night Supervisor
KIRBY FOODS
05.2017 - 08.2021
Cashier
MARTIN AUCTION
09.2014 - 11.2022
Bachelors of Science - Human Services
Millikin University
Associates of Arts -
Richland Community College
High School Diploma - General Studies
Clinton Community High School