ALEXANDRA Charley REVEL
Beaverton,OR
Summary
Experienced Nike Leader demonstrating high level of ownership and initiative. Possessing an exceptional work ethic and desire to go above and beyond to exceed company expectations. Looking to pursue a role that showcases my ability to thrive in fast paced, team oriented environment where managing deadline driven, high level goals is the foundation to the teams development.
Overview
3
3
years of professional experience
Work History
Assistant Head Coach
Nike
Portland, OR
09.2023 - 03.2024
- Invested in Firstline talent to cultivate career pipelines for our team resulting in 4 Leadership movements in 6 month time span.
- In 5 months, I led a team of 7 leaders and 65+ athletes, resulting in 2.4M in sales - the 3rd closest FC in D7 for Q3.
- Employed OKR's to uncover potential growth areas. Efficiently adapted store procedures to maintain a +1/-1 ratio during scheduling inconsistencies.
- Identified operational training gaps, built store action plan, and leveraged Leaders to gain team commitment, increasing digital metrics.
- Maintain accurate inventory management, product receiving, stockroom organization, and replenishment.
Coach: Consumer Experience
Nike
Clarksburg , MD
10.2020 - 08.2023
- Analyzed current staffing levels, production demands, and customer needs to develop staffing plans.
- Invested in Firstline talent to cultivate career pipelines for our team resulting in 7 Leadership movements in 2 year time span.
- Led 5 leaders and 100+ Athlete team in a 2 year span, resulting to a 4% increase in sales to reaching 14.5M in FY22.
- Created individualized daily stat plans and monitored progress of athletes towards set objectives.
- Identified consumer experience training gaps, built a store action plan, and leveraged increase in digital metrics from a 3% to a 7% in Membership, 60% to 73% in Links, 21% to 24% in Conversion.
- Developed and implemented recruiting strategies to attract qualified candidates.
HUMAN RESOURCE ADVISOR
Nike
Beaverton , Oregon
10.2022 - 04.2023
- Assisted 1,800 employees across North America, including USA, Canada, and Puerto Rico, through multiple communication channels, email, phones, and chat
- Respond to a wide variety of inquiries from managers, employees, and third parties regarding system access, benefits, recruitment, compensation
- The QA score objective is 84.3% and the CSAT score stands at 87.4% (Year to Date). Achieved a QA score of 90.2% and CSAT of 90.9% in completing NAX Stretch program.
- Assist in administering benefits: 401k; life, health, dental, vision, and medical insurances; short-term and long-term disability
- Developing HR Practices to ensure consistency in meeting and exceeding monthly metrics, while maintaining high survey responses
- Document employee grievances and claims of harassment and unlawful discrimination, with cross functions with employee relations.
Education
Bachelor of Science in Sports Management - Business Management
Bowie State University
Skills
- 9 Year NIKE Firstline Leadership & Team Development
- Special Expertise NIKE Firstline Hiring, Onboarding, & Training
- NCA-Nike Community Champion in 4 Stores
- Athlete to Assistant Head Coach Journey
- NAX Track Stretch (Nike HR)
- Grade Level Promotion in 4 Stores
- 3 Nike Retail Store Concepts
- Assisted in 2 Nike New Store Openings (Go Team)
- Assisted in 2 Nike Store Closures
- 5x Monthly MVP, 5x Quarter MVP, 3x Yearly MVP
Affiliations
HR Systems:
- Taleo, SAP Service, Service Now, Success Factors, Hirevus, Workforce Management, ADP, Workday
Microsoft:
- Word, Excel, Powerpoint, Outlook
Google:
- Google Sheets, Docs, Gmail, DriveGoogle, Analytics
Social Media:
- Facebook, Instagram, LinkedIn, Pinterest, TikTok
Basic Computer Skills:
- Typing, Email, Online research, Spreadsheets, Adaptability,Presentations
Volunteer Experience
- Girls on the run
- Made to Play
- Boys & Girls Club of Greater Washington
- Peace Players of Baltimore
- Laurel Boys & Girls Club
References
References available upon request.
Timeline
Assistant Head Coach
Nike
09.2023 - 03.2024
HUMAN RESOURCE ADVISOR
Nike
10.2022 - 04.2023
Coach: Consumer Experience
Nike
10.2020 - 08.2023
Bachelor of Science in Sports Management - Business Management
Bowie State University
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