Alexandra Jade Lenza Pamintuan
Miami,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level F&B position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Mountain View Grand Resort and Spa
10.2020 - 10.2021
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Provided courteous, friendly service while multitasking in fast-paced environment.
Housekeeping Room Attendant
Mark Twain Lake Jellystone Park
05.2018 - 07.2018
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Restaurant Server
Mesa Filipino Moderne Restaurant
04.2017 - 06.2017
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Education
Master's in Hospitality Management - Major in Human Gastronomy And Restaurant Managemen
San Ignacio University
3905 NW 107th Ave #301, Doral, FL 3317801.2024
Bachelor of Science - Hotel And Restaurant Management
Colegio De San Juan De Letran Calamba
Calamba, Laguna06.2019
Skills
- Food Running
- Payment Processing
- Menu Recommendations
- Upselling
- Safe Food Handling
- Cleaning and Sanitizing
- Guest Service
- Menu knowledge
- Banquet Coordination
- Warm and Friendly
Certification
- On-the-Job Training, Mesa Filipino Moderne Restaurant - April 2017 - June 2017
- Summer Work and Travel as Housekeeping Attendant, Mark Twain Lake Jellystone Park formerly Mark Twain Landing - May 2018 - July 2018
- Food and Beverage Internship, Mountain View Grand Resort and Spa - October 2020 - October 2021
Languages
Filipino
Native or Bilingual
English
Native or Bilingual
Timeline
Food and Beverage Server
Mountain View Grand Resort and Spa
10.2020 - 10.2021
Housekeeping Room Attendant
Mark Twain Lake Jellystone Park
05.2018 - 07.2018
Restaurant Server
Mesa Filipino Moderne Restaurant
04.2017 - 06.2017
Master's in Hospitality Management - Major in Human Gastronomy And Restaurant Managemen
San Ignacio University
Bachelor of Science - Hotel And Restaurant Management
Colegio De San Juan De Letran Calamba
- On-the-Job Training, Mesa Filipino Moderne Restaurant - April 2017 - June 2017
- Summer Work and Travel as Housekeeping Attendant, Mark Twain Lake Jellystone Park formerly Mark Twain Landing - May 2018 - July 2018
- Food and Beverage Internship, Mountain View Grand Resort and Spa - October 2020 - October 2021
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