Alexandra M. Anderson
Pike,NY
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
8
8
years of professional experience
1
1
Certification
Work History
AUTHORIZATION ASSISTANT/ INDEXER
ROYAL SOLUTIONS GROUP
10.2021 - Current
- Duties include, but not limited to:
- Verify prior authorizations from insurance companies using multiple websites including NIA, Carelon, Evicore, UHC, and Optum
- Verify prior authorizations by calling insurance companies and speaking directly to representative.
- Checking status of prior authorizations multiple times for multiple accounts via websites and phone
- Sort and input radiology orders from fax queue.
MEDICAL RECEPTIONIST
WYOMING COUNTY COMMUNITY HOSPITAL
07.2019 - 09.2021
- Duties include, but not limited to:
- Arrive and input radiology orders for scheduled exams and walk-in x-rays.
- Schedule patient for numerous modalities including X-ray, Mammogram, Ultrasound, CT, MRI, Dexa, Interventional Radiology Procedures
- Answer multi-line phone while documenting calls.
- Verify prior authorizations from insurance companies using NIA, AIM, Evicore, UHC websites.
- Checked patient insurance, demographic, and health history to keep information current.
OUTPATIENT ACCESS SPECIALIST
UR MEDICINE PRIMARY CARE – PERRY
04.2018 - 07.2019
- Duties include, but not limited to:
- Register/check out patients while following all HIPAA compliance.
- Answer multi-line phone while documenting calls.
- Route patient refills to provider
- Communicate patient questions to providers.
PATIENT INFORMATION SPECIALIST
WYOMING COUNTY COMMUNITY HOSPITAL
09.2017 - 04.2018
- Duties included, but not limited to:
- Data entry, verify patient information for Outpatient Department
- Data entry, verify patient information for Emergency Room
- Verify insurance coverage to help ensure payment and collect patient copays for procedure/tests
- Pre-register patients for surgical procedures
PHARMACY TECHNICIAN
WEGMANS FOOD MARKET
04.2015 - 09.2017
- Duties include, but not limited to:
- Intake, data entry, dispensing and distributing of medications
- Confirm patient information in order to release medication
- Problem solving, anticipating, analyzing, and identifying problems when arise.
- Entering insurance information
- Contacting insurance companies to overcome adjudications in conjunction with customer's medication coverage.
- Accomplishments
Education
ASSOCIATES DEGREE - Veterinary TechnologyADVANCED REGENTS
ALFRED STATE COLLEGE
Alfred, NY05.2014
DIPLOMA - General Studies And Animal Science
PERRY HIGH SCHOOL
Perry, NY06.2011
Skills
- Skills & Abilities
- HIPAA trained
- Strong math and computer skills, proficient in Windows based software
- Data entry skills: interpret/input information utilizing proper keyboard techniques, treat company and other sensitive material with professionalism and confidentiality
- Ability to multi-task and work in fast-paced environment
- Able to work in team environment or alone
- Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
- Able to problem solve, anticipating, analyzing, and identifying problems, responds quickly when situations arise preventing problems when possible
- Provide customer service, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
- Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
Certification
BLS - Basic Life Support Certified | EMT - Basic Certification | Volunteer Ambulance/Fire Fighter | 2017 - Present
Timeline
AUTHORIZATION ASSISTANT/ INDEXER
ROYAL SOLUTIONS GROUP
10.2021 - Current
MEDICAL RECEPTIONIST
WYOMING COUNTY COMMUNITY HOSPITAL
07.2019 - 09.2021
OUTPATIENT ACCESS SPECIALIST
UR MEDICINE PRIMARY CARE – PERRY
04.2018 - 07.2019
PATIENT INFORMATION SPECIALIST
WYOMING COUNTY COMMUNITY HOSPITAL
09.2017 - 04.2018
PHARMACY TECHNICIAN
WEGMANS FOOD MARKET
04.2015 - 09.2017
ASSOCIATES DEGREE - Veterinary TechnologyADVANCED REGENTS
ALFRED STATE COLLEGE
DIPLOMA - General Studies And Animal Science
PERRY HIGH SCHOOL
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