Alexandra Miller
St. Cloud,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Code Enforcement Officer
City Of Saint Cloud, FL
Saint Cloud, FL
03.2024 - Current
- Interacted with citizens in order to answer questions regarding code enforcement procedures and regulations.
- Collaborated with other departments within the city government to resolve code enforcement issues in a timely manner.
- Prepared detailed reports on inspection findings, including photographs of noncompliant properties or buildings.
- Developed strategies for enforcing codes more effectively while minimizing disruption for affected parties.
- Drafted letters to property owners informing them of violations and outlining corrective actions required for compliance.
- Attended hearings before administrative boards or courts concerning code enforcement cases.
- Maintained contact with contractors hired by property owners in order to ensure completion of work in accordance with standards set forth by the municipality.
- Organized public outreach campaigns designed to inform citizens about relevant laws and regulations.
- Ensured that all necessary records were properly maintained, including case files, inspection logs, photographs, affidavits and court orders.
- Analyzed data collected from inspections in order to identify patterns or trends which could indicate systemic problems requiring further investigation.
- Educated property owners about local codes and ordinances, providing guidance on how to bring their property into compliance.
- Assisted in the preparation of legal documents related to code enforcement activities, such as citations and notices of violation.
- Provided expert testimony at hearings regarding the interpretation of codes or regulations.
- Appeared in court as necessary and testified at hearings.
Head Cashier
Home Depot
Saint Cloud, FL
03.2013 - Current
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Identified opportunities for improving operational efficiency through process optimization initiatives.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Verified employee timecards for accuracy and completeness prior to submitting payroll information.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Permit Technician
City Of Saint Cloud
Saint Cloud, FL
09.2016 - 12.2019
- Maintained records of all issued permits, fees collected, inspections conducted.
- Processed permit applications using established procedures.
- Provided technical assistance to customers on various aspects of the permitting process.
- Coordinated the issuance of certificates of occupancy upon completion of projects.
- Identified potential areas where additional training was needed among staff members involved in the permitting process.
- Scheduled building inspections as required by applicable codes and ordinances.
- Verified that contractors were licensed to perform work in accordance with local laws.
- Answered customer inquiries about permit requirements over the phone or by email.
Customer Service Representative
City Of Saint Cloud
Saint Cloud, FL
03.2013 - 09.2016
- Answered customer inquiries via phone, email, and chat.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided accurate information about products and services to customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
Deputy Sheriff
Seminole Sheriff's Officer
Sanford, FL
03.2012 - 01.2013
- Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
- Conducted traffic stops, issued citations, and made arrests when necessary.
- Developed relationships with members of the community through participation in various events or activities.
- Prepared detailed written reports documenting incident information and investigative activities.
- Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
- Maintained order in courtrooms by identifying disturbances and taking appropriate action.
Education
High School Diploma -
Colegio 24 De Mayo
Ecuador07-1997
Some College (No Degree) -
Valencia College
Orlando, FLSkills
- Zoning laws expertise
- Research abilities
- Interpretation skills
- Investigative abilities
- Concise communication skills
- Legal Compliance
- Adaptability
- Task Prioritization
- Relationship Building
- Multitasking
- Active Listening
- Adaptability and Flexibility
- Analytical Skills
- Professionalism
Certification
- Zoning Inspector - ICC
- International Property Maintenance - ICC
- Legal Aspects of Code Enforcement - Association of Code Enforcement
- Officer Safety of Code Enforcement
- Legal Aspects of Code Enforcement
- Administrative Aspects of Code Enforcement
Languages
Spanish
Professional
Timeline
Code Enforcement Officer
City Of Saint Cloud, FL
03.2024 - Current
Permit Technician
City Of Saint Cloud
09.2016 - 12.2019
Head Cashier
Home Depot
03.2013 - Current
Customer Service Representative
City Of Saint Cloud
03.2013 - 09.2016
Deputy Sheriff
Seminole Sheriff's Officer
03.2012 - 01.2013
High School Diploma -
Colegio 24 De Mayo
Some College (No Degree) -
Valencia College
- Zoning Inspector - ICC
- International Property Maintenance - ICC
- Legal Aspects of Code Enforcement - Association of Code Enforcement
- Officer Safety of Code Enforcement
- Legal Aspects of Code Enforcement
- Administrative Aspects of Code Enforcement
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