Alexandra Marie Piel
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Lead Server/ Event Server
Fifth Avenue Restaurant Group
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Togo Lead, Food Expeditor, Server, Food Runner
Chilis
08.2021 - 03.2023
- Observed diners to respond to additional requests and determine when meal completed.
- Assisted preparation of food plates, overseeing quality and appearance.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Monitored food quality and freshness throughout day.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Processed customer payments and balanced cash drawers.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Key Holder
The Cookie Plug LLC
03.2021 - 10.2021
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Barista
Starbucks
12.2020 - 07.2021
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
Culinary -
UTI
Orange, CA06.2020
Diploma -
Temescal Canyon High School
Lake Elsinore, CA03.2020
Skills
- Billing and Payment Processing
- Sanitary Standards
- Company Quality Standards
- Menu Offering Knowledge
- Team Member Training
- Customer Service
- Guest Satisfaction
Timeline
Lead Server/ Event Server
Fifth Avenue Restaurant Group
03.2023 - Current
Togo Lead, Food Expeditor, Server, Food Runner
Chilis
08.2021 - 03.2023
Key Holder
The Cookie Plug LLC
03.2021 - 10.2021
Barista
Starbucks
12.2020 - 07.2021
Culinary -
UTI
Diploma -
Temescal Canyon High School
Similar Profiles
Donna TeemsDonna Teems
CAHIER at Fifth Avenue Restaurant GroupCAHIER at Fifth Avenue Restaurant Group
RHONDA BROWNRHONDA BROWN
HEADHOSTESS/Server at Fifth Avenue Restaurant GroupHEADHOSTESS/Server at Fifth Avenue Restaurant Group
Alexandria BautistaAlexandria Bautista
Assistant Manager at Fifth Avenue Restaurant GroupAssistant Manager at Fifth Avenue Restaurant Group