Alexandra Niola Cortes
Kemp,TX
Summary
Seasoned Lead Phlebotomist known for high productivity and efficient task completion. Possess specialized skills in venipuncture, patient preparation, and sample labeling and handling. Excel using empathy, communication, and teamwork to enhance patient comfort and team coordination.
Overview
7
7
years of professional experience
Work History
Lab Specimen Processing Supervisor
Lab Corp
Miami, FL
03.2020 - 10.2024
- Developed and implemented policies and procedures to ensure specimen processing accuracy.
- Ensured laboratory personnel adhere to safety regulations while performing their duties.
- Monitored the daily operations of the specimen processing department, identifying areas for improvement and providing solutions as needed.
- Supervised a staff of 15 laboratory technicians in a variety of tasks related to specimen processing.
- Trained new employees on proper sample collection techniques and quality assurance protocols.
- Conducted performance reviews for all staff members in the specimen processing department.
- Maintained accurate records of specimens received, processed, analyzed, stored and distributed according to laboratory standards.
- Created reports detailing any discrepancies found during specimen processing activities.
- Ordered supplies necessary for efficient operation of the specimen processing lab.
- Resolved customer complaints regarding specimen processing services promptly and efficiently.
- Provided technical guidance to laboratory technicians when needed.
- Performed quality control checks on equipment used in the specimen processing department.
- Worked closely with other departments within the organization to ensure timely delivery of specimens.
- Oversaw maintenance of all equipment used in the specimen processing lab.
- Documented errors or issues that occurred throughout the day in order to improve processes in future shifts.
- Assisted with inventory management by monitoring stock levels and ordering additional supplies when needed.
- Reviewed patient charts for accuracy prior to releasing results from laboratory tests.
- Investigated potential sources of contamination or problems that may have affected test results.
- Analyzed data collected from various samples and reported findings back to physicians or other healthcare providers.
- Coordinated with other departments on projects related to improving efficiency in sample collection or testing methods.
- Implemented new technologies into existing systems when appropriate for increased accuracy or improved workflow efficiency.
- Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
- Labeled and numbered specimens for accurate recordkeeping and blind testing.
- Unloaded, unpacked and routed incoming specimens by type to different staging areas for further processing.
- Captured client and specimen data electronically to build and update files.
- Met quality control standards by examining specimens for adequacy and appropriateness.
Lab Specimen Processing
Questionmark
Miami , FL
07.2017 - 11.2019
- Obtained specimens or samples for laboratory work.
- Prepared specimens for transport to external laboratories.
- Prepared specimens for analysis by laboratory personnel.
- Collaborated with operations teams to ensure timely processing of loans and compliance with regulations.
- Verified the accuracy of orders against specimen labels.
- Collaborated with other departments to resolve any issues related to image processing.
- Collaborated with legal counsel when necessary to resolve any potential regulatory issues that may arise during processing.
- Collaborated with other departments to resolve complex issues related to claims processing.
- Assisted nurses in providing basic care services such as bathing, feeding, dressing, wound care management and specimen collection for laboratory testing.
- Collaborated with internal teams such as marketing and finance to coordinate activities related to order processing.
- Collected specimens from patients for laboratory tests.
- Prepared specimens for laboratory examination by collecting samples from patients' bodies or environments.
- Communicated effectively with lab personnel regarding specimen processing requirements.
- Transported specimens back to laboratories for further examination by researchers.
- Tracked vendor information, purchase order processing and merchandise receipt in proprietary database to enable single-source purchasing information availability.
Education
Phlebotomy - Blood
Florida National University Hialeah Campus
Hialeah, FL03-2014
Skills
- Specimen Preparation
- Sample handling
- Equipment Setup
- Supply Restocking
- Specimen handling
- Specimen classification
- Specimen Processing
- HIPAA Compliance
- Sample labeling
- Sample and specimen collection
- Diagnostic Testing
- Venipuncture
Timeline
Lab Specimen Processing Supervisor
Lab Corp
03.2020 - 10.2024
Lab Specimen Processing
Questionmark
07.2017 - 11.2019
Phlebotomy - Blood
Florida National University Hialeah Campus
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