ALEXAN DESGROUSILLIERS
San Diego,CA
Summary
Dynamic ServiceNow Technical Consultant with a proven record at Konica Minolta, achieving 130% of quota. Expert in strategic account planning and consultative solution selling, I excel in client retention and expansion. Bilingual in French and English, I thrive in fast-paced environments, driving significant revenue growth through innovative relationship-building strategies.
Overview
5
5
years of professional experience
Work History
ServiceNow Technical Consultant
Flowolf
01.2025 - Current
- Hunter of net new logos and business, with a proven track record of expanding the client portfolio
- An extensive ServiceNow network built over years of industry experience, providing valuable connections and partnerships.
- Responsible for identifying and pursuing new business opportunities through strategic prospecting and relationship-building.
- Results-driven, exclusively on hunting opportunities, to drive company growth and market expansion.
Senior Technical Consultant
Konica Minolta
01.2020 - 01.2022
- Top contributor - achieving 130% of quota in 2024.
- Developed and closed a $200K expansion deal with an at-risk account
- Excelled in building continuous client relations through strategic and creative outreach.
- Strategic account planning with existing customers to uncover business initiatives, challenges, and sales opportunities, using a value-based selling approach.
- Served as Team Lead for a high-performing group of five representatives, providing mentorship, strategic guidance, and operational leadership
ServiceNow Technical Consultant
Solugenix
01.2020 - 01.2022
- Secured a landmark $1.2 million deal with Talking Sticks Casino, Arizona, that was originally valued at a $250,000 ITSM implementation.
- $1.7M in pipeline generation by maintaining healthy accounts and relationships with ServiceNow product line managers.
- Conducted strategic planning via customer QBRs to review current and future business objectives, health check-ins, and value roadmaps to further support clients' ServiceNow journey.
Education
BS - Communications, Pre-Law
California State University Monterey Bay
Monterey, CA12.2018
Associate of Arts And Sciences - Communications, Liberal Arts
De Anza Community College
Cupertino, CA12.2016
Skills
- Strategic Account Planning
- Client retention and expansion
- Consultative Solution Selling
- Cross-Channel Strategy Development
- Active Listening and Needs Analysis
- Adaptability and continuous improvement in an ever-changing technology environment
- Time Management and Prioritization:
- Problem Resolution and Solution Design
- Bilingual proficiency in French and English communication
Hobbies and Interests
Surfing
Personal Information
Title: Senior Account Manager
Relevant Training
- Evolve Sales Training
- ITSM, CSM, FSM Certifications
Timeline
ServiceNow Technical Consultant
Flowolf
01.2025 - Current
Senior Technical Consultant
Konica Minolta
01.2020 - 01.2022
ServiceNow Technical Consultant
Solugenix
01.2020 - 01.2022
BS - Communications, Pre-Law
California State University Monterey Bay
Associate of Arts And Sciences - Communications, Liberal Arts
De Anza Community College
Similar Profiles
Phoebe NguyenPhoebe Nguyen
Test Engineer / Electrical Engineer 2 at Raytheon Missiles and DefenseTest Engineer / Electrical Engineer 2 at Raytheon Missiles and Defense
Valeria De AndaValeria De Anda
Retail Operations & Community Manager at Style Lounge SalonRetail Operations & Community Manager at Style Lounge Salon
Ann VenturaAnn Ventura
Production Supervisor at Provisio MedicalProduction Supervisor at Provisio Medical
Kamran HosseiniKamran Hosseini
Technician at SantiersTechnician at Santiers
Greg KalaydjianGreg Kalaydjian
ServiceNow Technical Consultant at SynoptekServiceNow Technical Consultant at Synoptek