Alexandre Nevells

• As a Veterans Affairs Work Study at Rutgers University, I provide frontline administrative and communication support to the VA office. I manage incoming phone calls, direct inquiries, and assist student veterans with accessing resources and services. My role involves maintaining accurate records, supporting staff with day-to-day operations, and ensuring that veterans on campus receive timely, professional assistance. Through this position, I’ve developed strong skills in customer service, office administration, and effective communication, while contributing to a supportive environment for the veteran community.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Office Administration

• Analyze equities, ETFs, and alternative assets using both fundamental and technical methods. Manage a diversified personal portfolio aligned with risk and return objectives. Track macroeconomic trends, industry reports, and earnings releases to inform investment decisions. Apply concepts from finance coursework (valuation, risk management, capital markets) to real-world investing. I also grew my portfolio by 47.5% in just the last few months through risk management and careful analysis. Expected to see over 100% returns by the end of the year!
• Analyzed market trends to inform asset allocation decisions and strategies.
• Collaborated with financial analysts to assess investment performance and risks.
• Conducted regular reviews of investment strategies to ensure alignment with goals.

As a dedicated team member at Trader Joe's for over two years, I have honed a diverse set of skills in customer service, inventory management, and team collaboration. Starting as a high school junior, I quickly developed a strong work ethic and an eye for detail, managing customer inquiries, stocking products, and ensuring a seamless shopping experience. My responsibilities have expanded to include cashiering, handling high-volume transactions, and maintaining store cleanliness, all while upholding Trader Joe's signature, friendly, and approachable environment. This role has helped me strengthen my ability to multitask, communicate effectively, and thrive in a fast-paced environment, all of which I bring to every shift.

• Assisted customers in locating products and answering inquiries.
• Maintained clean and organized sales floor and stock areas.
• Operated cash register and processed customer transactions efficiently.
• Collaborated with team members to improve customer service experience.
• Monitored inventory levels and reported restocking needs to management.
• Trained new employees on store policies and operational procedures.
• Greeted customers, identified their needs and provided assistance with product selection.