Alexandre Plaisted
Orem
Summary
Experience as a Customer Service Representative at SwimKids Swim Schools enabled me to excel in problem-solving and active listening. Proven ability to enhance customer satisfaction and loyalty through effective communication and cultural adaptability.
Latter Day-Saint Mission provided a comprehensive experience in spiritual leadership and community engagement. Proven ability to inspire and support individuals through transformative programs and initiatives. Highly collaborative, adaptable, and committed to achieving meaningful results in dynamic environments.
Overview
4
4
years of professional experience
Work History
Missionary
Lisbon, Portugal
06.2023 - 06.2025
- Engaged with diverse communities to understand cultural needs and foster relationships.
- Facilitated community outreach initiatives to strengthen local engagement and support for church activities.
- Organized and led group service projects to promote teamwork and foster relationships among participants.
Customer Service Representative
SwimKids Swim Schools
Pleasant Grove, UT
10.2022 - 03.2023
- Assisted in resolving customer complaints, enhancing overall satisfaction and loyalty.
- Responded to customer inquiries, providing accurate information regarding swim programs and schedules.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Assisted Living Waiter
The Springs At Tanasbourne
Beaverton, OR
01.2021 - 02.2022
- Provided excellent customer service by promptly addressing guest inquiries and needs.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Engaged in meaningful conversations with elderly individuals to foster companionship.
Education
Bachelor of Science - Biology
Utah Valley University
Orem, UT04-2029
Skills
- Cultural adaptability
- Reporting skills
- Public speaking
- Multitasking Abilities
Languages
Portuguese
Native or Bilingual
Timeline
Missionary
06.2023 - 06.2025
Customer Service Representative
SwimKids Swim Schools
10.2022 - 03.2023
Assisted Living Waiter
The Springs At Tanasbourne
01.2021 - 02.2022
Bachelor of Science - Biology
Utah Valley University