ALEXANDRE THEODORE
Mattapan,MA
Summary
Proven leader and security expert with a history of safeguarding assets at Securitas Security Services USA. Excelled in high-pressure environments, leveraging excellent judgment and communication skills to diffuse threats and ensure safety. Demonstrated proficiency in using security technology and firearms, alongside fostering team collaboration and driving results through effective leadership and vigilance. Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Overview
13
13
years of professional experience
Work History
DRIVER/Armed Messenger
BRINKS INCs
12.2016 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Security Guard
Securitas Security Services USA
01.2015 - 12.2016
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Team Leader
Dukin Donuts
07.2011 - 01.2015
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Assisted in recruitment to build team of top performers.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Madison Park Technical Vocational High School
BOSTON06.2012
Skills
Ability to act with urgency in an emergency situation
Working knowledge of using firearms and other security equipment
Excellent judgment aptitude with a solid ability to detect imminent threats
Able to work in a rotating shift
Excellent communication skills
Good eye for detail with the ability to stay organized at all times
Effective listening skills
Track record of working in a fast paced environment
Profound ability to maintain confidentiality of information
Extremely capable of monitoring premises through advanced security cameras
Very vigilant to suspicious individuals and things
Timeline
DRIVER/Armed Messenger
BRINKS INCs
12.2016 - Current
Security Guard
Securitas Security Services USA
01.2015 - 12.2016
Team Leader
Dukin Donuts
07.2011 - 01.2015
High School Diploma -
Madison Park Technical Vocational High School
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