Alexandre Vallette
Summary
Proven leader evolving in an international environment, I have developed, rolled out, and managed ambitious and innovative solutions for EdTech, major publishing companies, top companies of the information technology and services industry. Customer-centric, skilled in international project management, Operations management, and account management, I have developed strong leadership. I am always ready for new challenges to design and operate efficient and flexible Operations, delivering the expected results. Creative and passionate, I want to inspire cross-functional teams to innovate, collaborate and solve problems.
Overview
24
24
years of professional experience
Work History
Vice President Operations
FSC Edge
03.2023 - Current
- Management of FSC Edge's Operations (200 team members)
- Strategic Planning and Risk Management
- Reporting and Analysis
- Team Leadership
- Efficiency and Continuous process Improvement
- Resource Management
Vice President of Productivity
FSC Edge
01.2023 - 03.2023
- As Vice President of Productivity for FSC Edge, I provide technical production and operationalleadership to support operations and add value for FSC Edge's clients.
- Areas of expertise:
- Supporting strategic multimillion-dollar accounts
- Managing cost and efficiency across distributed teams
- Optimizing workflows to speed production processes while improving quality.
Executive Vice President Of Operations
Six Red Marbles
07.2020 - 12.2022
- Management of Six Red Marbles domestic and international operations
- PMO (US)
- Production and composition operations (India)+ Responsible for strategic orientations of the operations
- Budget
- Strategic customers relations
- Escalation, and problem solving+ Responsible for the daily operations for the company
- Daily management of the Operations teams (domestic and offshore)
- KPI achievement, and remediation
- Escalation, and problem solving
Production Director (Interim)
FSC Edge
04.2022 - 07.2022
- Assisted FSC Edge in setting up a 300-team member operation
- Organization creation: 4 departments / 15 teams
- Teams training organization
- Vendor management
- KPIs and reports creation
SVP Production
Six Red Marbles
12.2017 - 07.2020
Vice President, Operations, Production & Customer Service (North America)
Groupe Luminess
02.2014 - 12.2017
- Responsible for strategic orientations of the operations
- Budget
- Strategic customers relations
- Escalation, and problem solving+ Responsible for the daily operations for the company
- Daily management of the Operations teams (domestic and offshore)
- KPI achievement, and remediation
- Escalation, and problem solving
Technology Strategist (North America)
Groupe Luminess
11.2012 - 02.2014
- Develop technical strategies to solve clients' business problems+ Provide technical production and pricing leadership to Sales+ Direct, supervise and control technical strategy project management with Jouve internationaloperations (India, Madagascar, France, China)
Senior Project Manager
Groupe Luminess
03.2012 - 11.2012
- Management of publishing projects with international top publishers and e-Retailers+ Customer technical consulting+ Specification design+ Project launch
Manager of Sales Administration Department
Completel
08.2010 - 03.2012
- Managed the Sales Administration Department (ADV) at Completel.
- I managed the department with the objective of Completel customer administrative satisfaction.
- Department missions are:+ Order forms validation (10K / year)+ Billing check process (around 500M€ / year)+ Administrative management of Completel customers+ Administrative litigations treatment
Project Manager
Completel
08.2009 - 08.2010
- Project Manager for the deployment of French Notaries Virtual Private Network.
- I directed the migration on the new network for the 4700 Notaries of France and DOM/TOM.
- With my 8-people team, I have managed this key project of the company (5M€) during 18 months.+ Internal and customer reporting+ Customer relation management+ Direction of the deployment (Planning, Management of migration problems, Respect of schedule andtechnical commitments)
Project Manager eBook
Groupe Luminess
04.2005 - 08.2010
Production Manager
Jouve
09.2003 - 04.2005
Production Manager
ELMO
09.2002 - 09.2003
Engineering Manager
ASAT
02.2000 - 09.2002
Education
Master's degree, Chemical Engineering -
Grenoble INP - Phelma
01.1998
Skills
- Operations Management
- Productivity Improvement
- Organizational Leadership
- Organizational Effectiveness
- Time Management
- Change Management
- Process Improvement
- Project Management
- Management
Websites
Languages
French
Native or Bilingual
Running (Marathons and Ultras)
Completed 4 marathons and a 50K
Timeline
Vice President Operations
FSC Edge
03.2023 - Current
Vice President of Productivity
FSC Edge
01.2023 - 03.2023
Production Director (Interim)
FSC Edge
04.2022 - 07.2022
Executive Vice President Of Operations
Six Red Marbles
07.2020 - 12.2022
SVP Production
Six Red Marbles
12.2017 - 07.2020
Vice President, Operations, Production & Customer Service (North America)
Groupe Luminess
02.2014 - 12.2017
Technology Strategist (North America)
Groupe Luminess
11.2012 - 02.2014
Senior Project Manager
Groupe Luminess
03.2012 - 11.2012
Manager of Sales Administration Department
Completel
08.2010 - 03.2012
Project Manager
Completel
08.2009 - 08.2010
Project Manager eBook
Groupe Luminess
04.2005 - 08.2010
Production Manager
Jouve
09.2003 - 04.2005
Production Manager
ELMO
09.2002 - 09.2003
Engineering Manager
ASAT
02.2000 - 09.2002
Master's degree, Chemical Engineering -
Grenoble INP - Phelma