Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandrea Barnes

Bakersfield,CA

Summary

Dynamic professional with extensive experience as a BDC Representative at Three Way Chevrolet, excelling in appointment setting and customer engagement. Proven track record in enhancing customer satisfaction through effective follow-up calls and relationship building. Adept at utilizing CRM software to streamline processes and ensure timely service delivery.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

BDC Representative

Three Way Chevrolet
07.2025 - Current

I make calls to customers who have either inquired about vehicles they are interested in or customers who have came into the dealership, but have not yet bought. I schedule appointments for them to come in and see vehicle in person, test drive and run numbers with a salesperson.

Dispatcher

Tel-Tec Security
01.2025 - 07.2025

Receiving calls (emergency/non emergency), assessing the situation, and dispatching out the police if necessary. And documenting all information into the computer system.

Front Desk Receptionist

Ashli Healthcare
08.2023 - 09.2024

Greeting patients as they arrive for there appointments. Scheduling appointments for the patients to come in and receive their medical equipment. Receiving files on patients and entering there demographics into there profiles on the computer system. Running insurances to insure coverage. Checking patients in for there appointments while making them feel welcomed and coming into a clean and organized office.

Hairstylist

Shear Action Salon
04.2018 - 08.2023

Setting appointments for my clients. Doing haircuts, styles, colors, perms and waxing. While being professional and providing each and everyone of my clients the very best customer service so my customers would return to me for services over and over again.

On-site Property Manager

Royal T Management
01.2015 - 09.2016

Marketing vacancies, collecting rent and putting out maintenance orders and overseeing to insure everything was done correctly and in a timely manner. Ensuring tenants were compliant with all property rules and regulations. Receiving and processing applications on units. Inspecting grounds and doing move in/out walk through Maximized occupancy and minimizing vacancies. Attending to all tenants needs after hours as well. And maintaining tenant satisfaction.

Education

High School Diploma -

West High School
1200 New Stine Rd.

Skills

  • CRM software
  • Goal oriented
  • Performance tracking
  • Appointment setting
  • Follow-up calls
  • Cash handling
  • Processing payments
  • Contract negotiation
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Organizational skills
  • Team leadership
  • Active listening

Timeline

BDC Representative

Three Way Chevrolet
07.2025 - Current

Dispatcher

Tel-Tec Security
01.2025 - 07.2025

Front Desk Receptionist

Ashli Healthcare
08.2023 - 09.2024

Hairstylist

Shear Action Salon
04.2018 - 08.2023

On-site Property Manager

Royal T Management
01.2015 - 09.2016

High School Diploma -

West High School