- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I like to help others and give back to the community
- I enjoy being active in my church community, participating in Bible studies and fellowship events
Alexandrea Cristino
Port St Lucie
Summary
I have a strong background in customer service and team-based roles, with experience in hospitality, administrative work, and assisting clients or residents. I enjoy helping people achieve their goals and making processes run smoothly, and I’m always looking for opportunities to grow professionally and contribute meaningfully to my team.
Overview
3
3
years of professional experience
Work History
Outpatient Registrar
HCA Florida St Lucie Hospital
03.2025 - Current
- Registered patients and verified insurance information to ensure accurate billing processes.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Managed electronic health records, ensuring compliance with privacy regulations and data accuracy.
- Assisted patients with inquiries regarding services, enhancing overall patient experience.
- Manage patient registration, and verify documentation with accuracy and attention to detail.
- Provide excellent customer service while coordinating with multiple hospital departments.
- Maintain confidentiality, and ensure compliance with data and organizational policies.
- Support administrative tasks to ensure smooth and efficient daily operations.
Caregiver
Watercrest Senior Living Group
01.2024 - 03.2025
- Assisted residents with daily living activities, promoting independence and dignity.
- Collaborated with healthcare teams to develop personalized care plans for residents.
- Supported residents and staff by managing schedules, documentation, and communication with families.
- Assisted in daily operations and provided administrative support to improve workflow efficiency.
- Contributed to a professional, organized, and positive workplace culture.
Waitress Trainer
Applebee's Grill + Bar
11.2022 - 12.2023
- Trained new waitstaff on menu knowledge and customer service standards.
- Monitored performance of trainees, providing constructive feedback for improvement.
- Delivered outstanding customer service in a high-paced team environment.
- Managed table assignments, processed payments, and handled guest concerns effectively.
- Developed strong multitasking and communication skills while ensuring a positive guest experience.
Education
Associate of Science - Health Sciences
Indian River State College
Ft. Pierce, FL05-2027
High School Diploma -
Lincoln Park Academy
Ft. Pierce, FL05-2023
Skills
- Patient registration
- Insurance verification
- Appointment scheduling
- Electronic health records
- Customer Service & Client Relations
- Office Administration
- Data Entry & Record Management
- Communication & Problem Solving
- Time Management & Organization
- Team Collaboration
Interests
Timeline
Outpatient Registrar
HCA Florida St Lucie Hospital
03.2025 - Current
Caregiver
Watercrest Senior Living Group
01.2024 - 03.2025
Waitress Trainer
Applebee's Grill + Bar
11.2022 - 12.2023
Associate of Science - Health Sciences
Indian River State College
High School Diploma -
Lincoln Park Academy