Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandrea Foertschbeck

Sterling,VA

Summary

Professional with strong experience in coordinating and supporting families within educational settings. Skilled in conflict resolution, communication, and community engagement. Strong focus on team collaboration and achieving results. Adaptable and reliable with expertise in managing diverse needs and fostering positive relationships. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pet parent coordinator

Dogtopia
01.2025 - 07.2025
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Exercised animals regularly with walks and rigorous play activities.
  • Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
  • Maintained a safe environment for the dogs by regularly inspecting the premises and removing any potential hazards.
  • Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
  • Fostered strong communication skills by discussing concerns or providing feedback on each dog''s progress with their respective owners after each visit/service completed.
  • Assisted with grooming tasks such as brushing fur, trimming nails, and bathing when needed.

Front Desk Receptionist

AMP Studios
09.2024 - 01.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.

Front Desk Receptionist

Dental Company
07.2024 - 10.2024
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Assisted patients experiencing difficulties navigating online patient portal, troubleshooting issues and providing guidance as needed.
  • Supported office staff and operational requirements with administrative tasks.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Assisted with medical coding and billing tasks.

Caregiver

Homewatch CareGivers
01.2022 - 07.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.

In Home Caregiver

Right At Home
03.2020 - 01.2023
  • Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor''s orders.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.
  • Managed scheduling conflicts efficiently by coordinating with agency personnel and maintaining open lines of communication among all parties involved in the caregiving process.

Dental Assistant/Receptionist

Dr Boils Dentist
02.2018 - 12.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Education

Trade school - Cosmetology

The Temple-A Paul Mitchell Partner School
Frederick, MD
10.2019

High school diploma - undefined

Tuscarora High School
Frederick, MD
06.2018

Skills

  • Care plans (2 years)
  • Caregiving (5 years)
  • Production planning (1 year)
  • Laundry (10 years)
  • Shift Management (1 year)
  • Merchandising (5 years)
  • Materials Handling (4 years)
  • Organizational skills (10 years)
  • Heavy Lifting (4 years)
  • Infection Control Training (10 years)
  • Computer skills (6 years)
  • Dental Receptionist (2 years)
  • Customer service (10 years)
  • Inventory Control (3 years)
  • Home Care (4 years)
  • Shipping & Receiving (2 years)
  • HIPAA (5 years)
  • Computer Operation (1 year)
  • Guest services (10 years)
  • Cleaning Experience (10 years)
  • Pricing (4 years)
  • Marketing (2 years)
  • Front desk (5 years)
  • Childcare (5 years)
  • Dentrix (1 year)
  • Retail Sales (6 years)
  • Sales (6 years)
  • CPR Certified (Infant, Adult, Teens, Animal)

Certification

  • Cosmetology License
  • CPR Certification
  • CNA
  • Driver's License

Timeline

Pet parent coordinator

Dogtopia
01.2025 - 07.2025

Front Desk Receptionist

AMP Studios
09.2024 - 01.2025

Front Desk Receptionist

Dental Company
07.2024 - 10.2024

Caregiver

Homewatch CareGivers
01.2022 - 07.2024

In Home Caregiver

Right At Home
03.2020 - 01.2023

Dental Assistant/Receptionist

Dr Boils Dentist
02.2018 - 12.2022

High school diploma - undefined

Tuscarora High School

Trade school - Cosmetology

The Temple-A Paul Mitchell Partner School

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