Alexandrea Giambra
Pittsburgh,PA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Fitting Specialist
Alterations Express
Pittsburgh, PA
09.2022 - 04.2024
- Suggested additional merchandise to customers based on their individual needs or desires.
- Adhered to company policies when handling cash transactions at the register.
- Performed minor alterations on apparel items including hemming pants and taking in waist sizes.
- Facilitated quick checkouts for customers who had already determined their purchases.
- Collaborated with other team members to ensure efficient operations within the fitting room area.
- Promoted warranty sales, loyalty initiatives, and educating patrons on features and benefits.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Crew Leader
GetGo Gas Station
Pittsburgh, PA
08.2020 - 09.2022
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Performed general maintenance on tools and equipment used by the crew.
- Trained new hires on job duties, safety protocols, and company policies.
- Investigated any accidents or incidents that occurred on the job site; implemented corrective actions where appropriate.
- Monitored inventory levels and ordered supplies as needed.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Developed work schedules to ensure adequate staffing levels.
- Ensured compliance with all health and safety regulations.
- Delegated daily tasks to team members to optimize group productivity.
- Suggested changes in working conditions and use of equipment to increase crew efficiency.
- Mentored newly hired crew members to prepare each for job roles.
Education
Some College (No Degree) - Cosmetology
Empire Beauty School
Monroeville, PASkills
- Collaborative Teamwork
- Store Organization
- Cash Handling
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Time management abilities
- Problem-solving aptitude
- Store Opening and Closing
- Active Listening
- Creative Thinking
Timeline
Fitting Specialist
Alterations Express
09.2022 - 04.2024
Crew Leader
GetGo Gas Station
08.2020 - 09.2022
Some College (No Degree) - Cosmetology
Empire Beauty School