Alexandrea Hammel
Lancaster,CA
Summary
I Alexandria feel like I can help the team and offer my hard workmanship my heart skill sets I’m a real down to earth loving human I love making new friends, and I am very hard-working and always free
Overview
4
4
years of professional experience
Work History
Delicious Food Truck
Seasonal Adventures
Lancaster, California
10.2020 - Current
- Assisted staff by serving food and beverages or bussing tables.
- Handled cash and card transactions, maintaining accuracy in financial exchanges.
- Organized and maintained food truck inventory.
- Provided excellent customer service, resolving customer complaints quickly and professionally.
- Implemented health and safety protocols to meet local regulations and ensure a safe dining environment.
- Developed menus for customers to choose from.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Coordinated with event organizers for food truck participation in local events and festivals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Oversaw food preparation, production and presentation according to quality standards.
- Managed online orders and deliveries within designated areas.
- Stayed up-to-date with industry trends related to food trucks.
- Prioritized service to develop relationships and improve customer regularity.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Hot Dog on a Stick
HDOAS
Lancaster , CA
07.2020 - 11.2020
- Processed credit card payments and gave counter slips to customers for signatures.
- Stocked shelves with merchandise according to company guidelines.
- Accurately made change for cash transactions.
- Assisted in maintaining inventory levels by ordering supplies when needed.
- Processed refunds and exchanges according to company policy.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
- Greeted customers and provided friendly customer service.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Collaborated with other team members to ensure timely completion of tasks.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Provided excellent customer service when interacting with customers or colleagues.
- Stripped, sealed and polished floors.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Disinfected kitchen appliances such as refrigerators and microwaves.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Washed dishes by hand or loaded dishwashers for washing.
Education
High School Diploma -
Antelope Valley Adult School
45110 3rd Street East, Lancaster, CA 93535 07-2025
Skills
- Food handling
- Stocking
- Hard-working
- Team player
- Communication
- Leadership
- Problem solving
- Time managing
- Inspirational communication
- Creative thinking
- Creative
Timeline
Delicious Food Truck
Seasonal Adventures
10.2020 - Current
Hot Dog on a Stick
HDOAS
07.2020 - 11.2020
High School Diploma -
Antelope Valley Adult School