Alexandrea Harper

Focused on creative approaches to develop sales with in a team that incorporates a unified goal and positive company outcome.

Affectively multi task while performing my duties both separate and as a unit.

I utilize positive reinforcement while training and working with others, to cultivate a win-win outcome.

An energetic, positive and professIonal person whose passion is suiting products or services with customers. Through out my sales and management career, I was frequently requested by clients to service them with their current and on going purchase needs.

My goal is to strive for excellence in client retention and to ensure clients, superiors and team mates are pleased with the companies overall performance. I strongly believe in teamwork that envelopes corporate core principles and dedication in building client relationships.

Communicative customer service professional who’s motivated to maintain the highest customer satisfaction that gains new, referrel and returning customers. I encourage a well displayed and clean shopping environment which enhances customers interest. I have gained a great amount of experience managing a multi million dollar store and recreating the customer shopping experience by offering higher quality items paired with personalized customer service. I make it a point that each customer is greeted and assisted upon entry while ensuring their shopping goals are met. I utilize a positive training method and outstanding onboarding experience that ensures employees are motivated to further our teams performance and increase the companies profit margins and overall annual success. I am a diplomatic manager versed in applying strong communication, problem-solving skills utilizing a polite and professional approach to resolve any team issues that may arise. The companies current and future success is priority one and i ensure outstanding unified team performance to achieve this overall goal. I am very hard working and dedicated to accomplish my core value of “ABCD” (Above and beyond the Call of Duty). My overall work performance is my most valuable and important personal trait. I am highly competitive to ensure we are in the top performing and profitable stores within our area. I am always learning and growing from any opportunity that arises within the retail sector. I am very adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and have a very effective communication skill with others. I am eager to contribute my professional and personal experience and goals to the Lululemon team. I am confident with the support of the corporates leadership I will meet and exceed each benchmark goal. I am very further in employee training, onboarding, employee competitive recognition, I have also gained a successful disciplinary method that aids a less performing employee into one that desires growth and acknowledgment in his or her career path. Due to my former career in a sales office setting as the president of business operations, I have gained knowledge on all aspects of human labor laws along with proper documentation of daily, weekly, monthly and annual reports. My greatest dedication is to increasing revenue and satisfaction by promoting the outstanding Lululemon brand through key marketing and display concepts, personalizing customer experiences and developing a competitive team that will reach our goals in a unified fashion. I am confident that I would be the ideal fit for your General manager need at Partridge Creek, Clinton Township, Michigan location. When provided the store required training by the companies guidance, I am confident I can aid in the improvement of guest experience by ensuring personalized assistance every time. In addition to a clean store with outstanding and enthusiastic displays. I will train the staff to offer custom service and increase add on sales and meet and exceed the corporates visions, benchmark goals and help drive greater success by increasing brand awareness and profitability, training employees to act and deliver together in a unified goal while ensuring corporate core principles and values are withheld. .

• Received numerous Top Sales awards
• Received numerous “outstanding customer and client 5 star service awards”
• Extremely knowledgeable in event management, fundraising and philanthropy.
• Culinary arts knowledge.
• Overall sales and store business acumen knowledge and trained as a supervisor to oversee business operation.
• Energetic, dependable, hard working and positive person that enjoys interacting with staff and customers to ensure seamless operations.
• Effectively created, developed and managed a new branded company and created national brand awareness in the retail sector.

In June 2025, the 24 and Hayes DollarTree store was barely operating. Upon being hired I immediately began to clean and re-set the front of the store’s appearance.

Upon promotion I have worked diligently on improved product quality, employee performance and above all customer experience satisfaction.

I ensure our store’s staff and store operates with integrity and are unitified in top sales within my district.

I have received acknowledgment from Dollar Tree visiting corporate figures regarding my displays and ability to engage customers with new products while expanding our stores referrel base. Due to the positive stote improvements made by my team and I, we have gained customers up to 30 miles from their place of work or home. Customers enjoy the clean and upscales look which has justified our price increases.

I have negotiated discounts with vendors and have created many management tools for our store that better services our staff.

I was in a professional office sales setting for 30 years and won numerous top sales and most requested agent awards by clients. I am genuinely interested in my customer’s “stories” which aids me in pairing products and services to suit their lifestyles.

Along with my sales teams we have increased revenue annually and have gained notice from corporate.

I have been waiting for this business opportunity with Lululemon and am confident I would be an excellent candidate for the Store General manager position.

I will work endlessly to ensure each aspect of the companies goals are met and exceeded annually.