Alexandrea Wall
Shelbyville,KY
Summary
Health care provider with 10+ years of experience. Office management with 4+ years of experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Surgical Technologist
Norton Healthcare
Louisville, KY
07.2025 - Current
- Assisted surgeons during procedures by providing instruments and maintaining sterile environment.
- Prepared surgical instruments and equipment for various procedures, ensuring readiness and compliance with safety standards.
- Managed inventory of surgical supplies, tracking usage and replenishing stock as needed to avoid shortages.
- Collaborated with nursing staff to ensure seamless patient care before, during, and after surgeries.
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
Dr.Graven
Dr.Graven
Louisville, KY
04.2021 - Current
- Educated patients on treatment procedures and post-procedure home care.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Interpreted and communicated work procedures and company policies to staff.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
PCA
Norton Healthcare
Louisville, KY
08.2022 - 07.2025
- Provided compassionate patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with routine tasks, promoting efficient workflow and patient satisfaction.
- Monitored vital signs and reported changes to medical team, enhancing patient health outcomes.
- Educated patients on health management practices, fostering independence in daily living activities.
- Trained new staff on best practices for patient interaction and safety protocols, improving team performance.
- Implemented infection control measures, maintaining high standards of cleanliness in patient environments.
- Advocated for patients' emotional and physical well-being, contributing to holistic care approach within facility.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Lead surgical assistant
Dr.Pape
Louisville, KY
01.2017 - 12.2019
- Aid the surgeon during surgery
- Travel to surgery locations with surgeon
- Assist surgeon during surgery and everyday task
- Draw up Anastasia drugs
- Assist with IV insertion and removal
- Taking care of patient during recovery
- Assist during implant insertion
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Updated patient and insurance data and input changes into company computer system.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
- Examined claims, records and procedures to grant approval of coverage.
- Handled billing related activities focused on medical specialties.
- Determined estimated self-pay portion by calculating charges, co-insurance and deductibles.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
Lead dental assistant
Dr. Steven Byrne
01.2015 - 01.2017
- Assist doctor with various dental procedures
- Lead of ordering office dental supplies for all departments
- Lead over other dental assistants
- Responsible for incoming and outgoing cases (also orders)
- Preparing and stocking all dental rooms
- Preparing patients for treatment by welcoming, seating, comforting and draping before doctor enters
- Head of radiation department (taking x-rays and tracking to correct room)
- Providing all information the patient needs and answering any questions
- Greater Louisville oral and maxillofacial surgery
Nurses assistant
Masonic home of Kentucky
01.2014 - 01.2016
- Masonic home of Kentucky and silver tree assisted living, Provide basic care to patients while helping fulfill their everyday tasks
- Taking patients vital signs (blood pressure, pulse and o2)
- Straitening and cleaning patients rooms
- Feeding and caring to patients
- Setting up medical equipment and helping change it
- (such as oxygen tanks)
- Answering calls for help and changing in patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Delivered high level of care to every patient.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education
Bachelor of Science - Nursing
Bellarmine University
Louisville, KYCertificate - Surgical Technology
Norton Surgical Apprenticeship Program
Norton Hospital High school graduate -
Associate of Science - Science
Sullivan University
Louisville, KY06.2026
Medquest of dental assisting -
01.2015
Skills
- Patient care, empathy and compassion
- Leadership but also following set rules
- Time management
- Strong communication skills
- Additional skills
- Front desk experience
- Communication skills
- Business skills
- Financial skills
- Compassionate
- Data Management
- Flexible Schedule
- Microsoft Office
- PPE Use
- Conflict Resolution
- Planning & Organizing
- Critical Thinking
- Basic Math
- Problem Resolution
- Good Work Ethic
- Supervision & Leadership
- Team Management
- Training & Development
- Team Building
- First Aid/CPR
- Active Listening
- People Skills
- Organizational Skills
- Customer Service
- Relationship Building
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Computer Skills
- Setting up and operating equipment
Education and Training
true
Timeline
Surgical Technologist
Norton Healthcare
07.2025 - Current
PCA
Norton Healthcare
08.2022 - 07.2025
Dr.Graven
Dr.Graven
04.2021 - Current
Lead surgical assistant
Dr.Pape
01.2017 - 12.2019
Lead dental assistant
Dr. Steven Byrne
01.2015 - 01.2017
Nurses assistant
Masonic home of Kentucky
01.2014 - 01.2016
High school graduate -
Medquest of dental assisting -
Bachelor of Science - Nursing
Bellarmine University
Certificate - Surgical Technology
Norton Surgical Apprenticeship Program
Associate of Science - Science
Sullivan University