Alexandria Andrus
Bowling Green,KY
Summary
Enthusiastic individual experienced in stocking and picking shelves for a variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Resolves problems tactfully, keeping employees and customers satisfied with a willingness to learn.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Tractor Supply Company
04.2023 - 01.2024
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Consistently lifted materials weighing as much as 50-70 pounds.
- Maintained clean, orderly work environment free of hazards.
- Train and helped new employees to apply best practices and comply with health and safety procedures and regulations.
Overnight Stocker
Walmart
06.2022 - 03.2023
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
- Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Updated merchandise pricing to match new values and special promotional rates.
Fast Food Worker
Steak N Shake
09.2020 - 06.2022
- Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
- Kept drawer balanced by accurately processing cash, credit, and debit card transactions.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Kept accurate records of inventory levels, enabling timely reordering of supplies to prevent shortages during busy periods.
- Documented customer orders and conveyed special requests to kitchen staff.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Open-minded and willing to learn multiple areas to maintain work flow and further enhance knowledge.
Education
High School Diploma -
Beacon Academy
877 Jackson St, Bowling Green, KY 4210112.2021
Skills
- Sorting and Labeling
- Pallet Jack Operation
- Quick Learner
- Stocking shelves
- Goal Setting and Prioritization
- Teamwork and Collaboration
- Decision-Making
- Time Management
- Cleaning and Organizing
- Willing to Learn
- Order picking and processing
- Inventory Management
Timeline
Warehouse Associate
Tractor Supply Company
04.2023 - 01.2024
Overnight Stocker
Walmart
06.2022 - 03.2023
Fast Food Worker
Steak N Shake
09.2020 - 06.2022
High School Diploma -
Beacon Academy