Alexandria Badru
Lebanon,TN
Summary
Dynamic and dedicated professional with experience as a Lifeguard at Jimmy Floyd Family Center and a Medical Receptionist at Zion Wellness. Proven leadership and strong communication skills, adept at ensuring safety and enhancing patient relations. Proficient in first aid and office administration, committed to delivering exceptional service and maintaining operational excellence.
Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Jimmy Floyd Family Center
03.2025 - Current
- Monitored pool area to ensure swimmer safety and adherence to facility rules.
- Responded promptly to emergencies, executing first aid and rescue techniques as necessary.
- Conducted regular safety checks on lifeguard equipment and pool facilities to maintain operational standards.
- Provided guidance to swimmers on safety practices and effective swimming techniques.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Medical Receptionist
Zion Wellness
01.2024 - 01.2025
- Greeted patients and ensured efficient check-in process for appointments.
- Managed phone calls and scheduled patient appointments using electronic health record system.
- Collected and verified patient information, ensuring accuracy for medical records.
- Assisted in maintaining cleanliness and organization of reception area to enhance patient experience.
- Provided support to clinical staff by preparing documents and coordinating patient flow.
- Educated patients on office policies, procedures, and insurance verification processes.
- Handled incoming inquiries with professionalism, directing them to appropriate personnel as needed.
- Adapted quickly to new software applications for managing patient records and scheduling tasks.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Associate of Arts - Science
Cumberland University
Lebanon, TN05-2027
High School Diploma -
Wilson Central Highschool
Lebanon TN05-2027
Skills
- Leadership qualities
- Effective problem-solver
- Strong communicator
- Office administration
- Patient relations
- Know when to take a step back or when to step up
Accomplishments
FBLA SLC finalist
CPR Certified
4.0 GPA
In College at 16
Volunteer at Vanderbilt Hospital
Certification
CPR
Languages
Yoruba
Native or Bilingual
Extracurricular activities
Volleyball
Coaching (Swim; Volleyball)
FBLA
HOSA
MOVE2STAND
Timeline
Lifeguard
Jimmy Floyd Family Center
03.2025 - Current
Medical Receptionist
Zion Wellness
01.2024 - 01.2025
Associate of Arts - Science
Cumberland University
High School Diploma -
Wilson Central Highschool
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