Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Barnard

Greenville,TX

Summary

Enthusiastic Sales Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Birthday and Cooperate Sales and training in Microsoft Office. Motivated to learn, grow and excel in Entertainment Industry.

Overview

17
17
years of professional experience

Work History

Corporate Sales Coordinator

Shenaniganz
Rockwall , Texas
07.2019 - Current
  • Targeted prospects in other territories through careful research of competitor products, services and trends
  • Managed and motivated sales team to increase revenue 5% in each year
  • Organized promotional events and interacted with community to increase sales volume
  • Held weekly meetings with Director of Sales to identify techniques to overcome sales obstacles
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Prepared sales presentations for clients showing success and credibility of our Entertainment Facility
  • Built relationships with customers and community to establish long-term business growth

Birthday Sales Manager

Shenaniganz
Rockwall, TX
06.2018 - 06.2019
  • Maintained excellent attendance record, consistently arriving to work on time
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Increased customer satisfaction by resolving issues with wait times and issue with food orders
  • Drove operational improvements which resulted in savings and improved profit margins
  • Worked with Birthday customers to understand needs and provide the best party service
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Developed team communications and information for Monthly Performance meetings
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Increased customer satisfaction by resolving any issues in a timely manner

Birthday Party Coordinator

Shenaniganz
Rockwall , Texas
08.2014 - 06.2018
  • Kept facilities clean and prepared party areas promptly for upcoming events.
  • Helped clients plan themed events for young children, teenagers and milestone adult birthday parties.
  • Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
  • Managed schedule effectively to plan and carry out as many as 200+ parties per month.
  • Completed accurate reports highlighting activities, revenue and any notable incidents.
  • Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
  • Reset party rooms between events, including collecting trash, wiping down surfaces and sweeping floor.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.

Server

Shenaniganz
Rockwall, TX
12.2008 - 08.2014
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
  • Bussed and reset 5-8 tables per shift, working efficiently to keep dining room and work areas clean.
  • Served needs of more than 20-30 customers in busy Restaurant environment.

Education

Associate of Science -

El Centro College
Dallas, TX
08.2013

High School Diploma -

Rockwall High School
Rockwall, TX
06.2007

Skills

  • Direct sales
  • Sales Reporting
  • Analytical problem solver
  • Strategic Planning
  • Sales presentations
  • Sales processes
  • Review of contracts
  • Systems and software programs
  • Database Management
  • Coaching and mentoring
  • Customer service

Timeline

Corporate Sales Coordinator

Shenaniganz
07.2019 - Current

Birthday Sales Manager

Shenaniganz
06.2018 - 06.2019

Birthday Party Coordinator

Shenaniganz
08.2014 - 06.2018

Server

Shenaniganz
12.2008 - 08.2014

Associate of Science -

El Centro College

High School Diploma -

Rockwall High School

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