Alexandria Barnes
Elizabeth City,NC
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
05.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enforced company policies and regulations with employees.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
Mental Health Technician
Harbor Point Behavioral Health Center
05.2022 - 09.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Lifeguard
H2OBX
05.2019 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Housekeeper
Village Realty
06.2018 - 05.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Education
Bachelor of Science - Pre-Med Student
Arizona State University
Tempe, AZ01.2026
High School Diploma -
Pasquotank County High School
Elizabeth City, NC06.2020
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Inventory control and record keeping
- Conflict resolution techniques
- Inventory Control
- Problem-Solving
- Creative Problem-Solving
Certification
- CPR/First-Aid certified for Harbor Point and H2OBX.
- Word, powerpoint, excel, and spreadsheet certified in Microsoft class in high school.
- Certified mental health technician at Harbor Point.
Timeline
Mental Health Technician
Harbor Point Behavioral Health Center
05.2022 - 09.2022
Shift Supervisor
Starbucks
05.2021 - Current
Lifeguard
H2OBX
05.2019 - 08.2019
Housekeeper
Village Realty
06.2018 - 05.2021
Bachelor of Science - Pre-Med Student
Arizona State University
High School Diploma -
Pasquotank County High School