Alexandria Bartholomew
Jacksonville
Overview
12
12
years of professional experience
14
14
years of post-secondary education
Work History
Cashier
Walmart
11.2023 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Desk Associate
Walmart
03.2020 - 05.2023
- My main title was customer service representative at the customer service desk
- Greet customers warmly
- Assist with returns and exchanges
- Handle customer inquiries and complaints
- Process payments and refunds
- Answer questions about store policies
- Manage the customer service phone line
- Keep the area organized and stocked
- Support cashiers as needed
- Maintain a friendly and helpful attitude
Waitress
Denny's Restaurant
02.2016 - 02.2020
- Greet customers and take their orders
- Provide menu recommendations
- Serve food and beverages promptly
- Check in with customers during their meal
- Handle payments and process transactions
- Keep the dining area clean and organized
- Assist with setting up and clearing tables
- Collaborate with kitchen staff for order accuracy
- Address customer concerns or requests
Waitress
Holmes Plate Bar & Grill
01.2013 - 01.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Corning East High School
Corning 05.2001 - 12.2014
Skills
- Commutative
- Adaptivility
- Problem solver
- Works well under stress/pressure
- management
- Quick learner
- Team Collaboration
- Attention to Detail
- Time management
Timeline
Cashier
Walmart
11.2023 - Current
Customer Service Desk Associate
Walmart
03.2020 - 05.2023
Waitress
Denny's Restaurant
02.2016 - 02.2020
Waitress
Holmes Plate Bar & Grill
01.2013 - 01.2016
High School Diploma -
Corning East High School
05.2001 - 12.2014