Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Bellavance

Ferndale,WA

Summary

Highly motivated and results-driven Sales Professional with 12 years of experience in retail environments. Proven track record of consistently exceeding sales goals, delivering outstanding customer service, and fostering strong client relationships. Expertise in merchandising, inventory management, and team leadership, with a deep understanding of retail operations. Skilled in identifying customer needs and providing tailored solutions to enhance satisfaction and drive repeat business. Adept at training and mentoring staff to meet and surpass performance targets, while maintaining a focus on store presentation and operational efficiency. Passionate about contributing to a dynamic team and driving business growth through exceptional service and sales strategies.

Overview

14
14
years of professional experience

Work History

Food Service Assistant

Peace Health
11.2022 - 02.2025
  • Assisted in the preparation and delivery of meals to patients, ensuring food safety and quality standards were consistently met.
  • Worked closely with the kitchen staff to prepare patient meals according to dietary requirements and special nutritional needs.
  • Delivered trays to patient rooms, ensuring timely service and addressing any food preferences or concerns.
  • Maintained cleanliness and organization of the food service area, following health and safety regulations and sanitation standards.
  • Assisted with inventory management, including stocking supplies and ensuring that food items were fresh and properly stored.
  • Provided excellent customer service by interacting with patients and staff, responding to inquiries, and ensuring patient satisfaction with meal services.
  • Ensured that all food items were prepared, handled, and served in compliance with hospital health codes and safety regulations.
  • Supported the kitchen team in the cleanup process, including washing dishes, sanitizing surfaces, and maintaining a clean work environment.

Assistant Store Manager

Rite-Aid
03.2022 - 11.2022
  • Assisted the Store Manager in overseeing daily operations, including staff supervision, customer service, and inventory management to ensure the store ran efficiently.
  • Led merchandising efforts, ensuring that all products were properly stocked, well-organized, and displayed according to corporate standards to maximize sales.
  • Managed product ordering and inventory control, working with vendors to ensure timely stock replenishment and maintaining optimal stock levels.
  • Trained and mentored store associates, focusing on product knowledge, customer service skills, and operational efficiency to maintain a high-performing team.
  • Conducted regular audits to ensure store compliance with company policies and procedures, maintaining a clean, safe, and well-organized environment.
  • Assisted in developing employee schedules to optimize staffing levels based on customer traffic, special promotions, and operational needs.
  • Ensured high levels of customer satisfaction by resolving issues, answering questions, and offering personalized assistance.
  • Managed cash handling procedures, including cash reconciliation, daily deposits, and overseeing the opening and closing of the store.

Store Manager in Training

Rite-Aid
07.2021 - 03.2022
  • Completed comprehensive training in store management, operations, and team leadership to prepare for a managerial role.
  • Assisted in overseeing daily store operations, ensuring that all departments functioned smoothly and met corporate standards.
  • Managed inventory control, including stock replenishment, shelf organization, and reducing product shrinkage.
  • Provided leadership and support to store associates, helping them develop customer service skills and achieve sales targets.
  • Conducted store opening and closing procedures, including cash register reconciliation, security checks, and preparing the store for the following day.
  • Trained and coached new hires on company policies, procedures, and customer service expectations, ensuring a consistent and high-quality experience for customers.
  • Assisted in creating employee schedules, ensuring proper staffing levels during peak hours and special promotions.
  • Resolved customer complaints and concerns promptly, maintaining a high level of customer satisfaction.

Sales Supervisor

Macy's
07.2019 - 07.2021
  • Supervised and trained a team of sales associates across the Women’s Shoes and Handbags departments, ensuring a high level of customer service and meeting sales targets.
  • Managed daily floor operations, including maintaining inventory, organizing product displays, and ensuring the store's presentation met Macy’s standards.
  • Provided personalized styling advice to customers, helping them select shoes and handbags that fit their needs and preferences, driving repeat business.
  • Analyzed sales data to track performance, identify trends, and adjust strategies to meet department sales goals.
  • Worked with store management to create and implement promotional events, including seasonal sales and product launches.
  • Trained new associates on product knowledge, sales techniques, and customer service, ensuring they were fully prepared to meet sales objectives.
  • Coordinated with other departments, such as the Men’s Shoes and Accessories teams, to ensure effective store-wide operations and customer satisfaction.
  • Handled customer inquiries and issues, ensuring a seamless shopping experience and resolving any concerns in a timely and professional manner.

Assistant Store Supervisor

Macy's
02.2018 - 07.2019
  • Managed the Fine Jewelry department, overseeing daily operations, sales performance, and team development to drive exceptional customer service and sales results.
  • Led and mentored a team of jewelry associates, providing training on product knowledge, sales techniques, and customer engagement strategies.
  • Built and maintained strong relationships with high-value clientele, offering personalized consultations and ensuring a superior shopping experience.
  • Executed visual merchandising to highlight luxury jewelry collections, ensuring displays adhered to brand standards and maximized product appeal.
  • Facilitated in-store events, such as exclusive jewelry showcases and promotions, to engage customers and increase sales.
  • Handled customer complaints and returns with professionalism, ensuring resolutions that upheld the Macy’s brand reputation for quality and service.

Wedding & Gift Registry Consultant

Macy's
04.2016 - 02.2018
  • Assisted engaged couples and gift-giving customers in creating personalized wedding and gift registries, offering expert guidance on selecting items based on their preferences and needs.
  • Managed customer inquiries both in-store and over the phone, providing timely responses and offering solutions to meet their needs.
  • Maintained an in-depth knowledge of store products and trends to recommend top-selling and popular items for registry creation.
  • Consistently met or exceeded monthly registry sales goals through proactive outreach and relationship-building.
  • Coordinated in-store events, such as registry consultations, to engage customers and boost store visibility.

Sales Associate

Macy's
10.2010 - 04.2016
  • Serviced the customer in a friendly and helpful manner; finding what they're looking for, POS transactions and credit enrollments
  • Maintained sales floor and fitting room recovery standards
  • Executed fulfillment; including picking, collection and transport to designated areas
  • Assisted customers in selecting and purchasing products, delivering outstanding customer service and ensuring customer satisfaction.
  • Maintained product knowledge and kept up-to-date on promotions, ensuring customers received accurate information.
  • Operated cash register and processed transactions quickly and accurately.
  • Maintained store appearance by organizing displays, restocking merchandise, and ensuring the sales floor was clean and welcoming.

Education

High School -

Ferndale High School
Bellingham, WA
06.2010

Skills

  • Customer service and engagement
  • Sales presentations
  • Store operations
  • POS system operation
  • Promotional planning
  • Employee scheduling
  • Friendly and positive
  • Problem-solving
  • Retail operations
  • Inventory control
  • Order taking
  • Safe food handling

Timeline

Food Service Assistant

Peace Health
11.2022 - 02.2025

Assistant Store Manager

Rite-Aid
03.2022 - 11.2022

Store Manager in Training

Rite-Aid
07.2021 - 03.2022

Sales Supervisor

Macy's
07.2019 - 07.2021

Assistant Store Supervisor

Macy's
02.2018 - 07.2019

Wedding & Gift Registry Consultant

Macy's
04.2016 - 02.2018

Sales Associate

Macy's
10.2010 - 04.2016

High School -

Ferndale High School

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Alexandria Bellavance