Alexandria Borba
Modesto,CA
Summary
Dedicated and detail-oriented professional with a comprehensive background in HR duties, including expertise in making outbound calls to health insurers related to employee insurance. Seeking a challenging position where my communication skills, attention to detail, and experience can contribute to the success of a forward-thinking organization.
Overview
18
18
years of professional experience
Work History
Allie Borba Photography
Business Owner
Modesto, CA
04.2020 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided customer service regarding inquiries, complaints, billing, and technical support.
- Maintained updated knowledge through continuing education and advanced training.
- Experience in Excel, Word, and Adobe applications.
HR Assistant
DB Truck Body and Trailer Repair
Modesto, CA
01.2006 - 01.2021
- Conduct outbound calls to health insurers to facilitate employee insurance-related inquiries and processes.
- Manage employee benefits, including enrollment, changes, and terminations.
- Ensure compliance with all HR policies and regulations.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
Education
High School Diploma -
Whittier High School
Whittier, CA06-2005
Skills
- Outbound calling to health insurers
- Employee benefits administration
- HR policy development
- Employee relations
- Database management
- Conflict resolution
Timeline
Allie Borba Photography
Business Owner
04.2020 - Current
HR Assistant
DB Truck Body and Trailer Repair
01.2006 - 01.2021
High School Diploma -
Whittier High School