Summary
Overview
Work History
Education
Skills
Timeline
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ALEXANDRIA SPORES

Norman

Summary

Developed key administrative and organizational skills in dynamic office environment, managing variety of tasks and projects. Demonstrated ability to streamline operations and improve efficiency through effective communication and problem-solving skills. Looking to transition into new field, bringing strong foundation in office management and commitment to adaptability and continuous improvement.

Overview

5
5
years of professional experience

Work History

Assistant Office Manager

Dental Depot
12.2023 - Current
  • Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
  • Streamlined office procedures by implementing efficient filing systems and managing schedules.
  • Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.
  • Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
  • Trained the Patient Care Coordinators, as well as the Business Office Assistants.

Records Clerk

Comanche County Health Department
09.2020 - 12.2023
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Maintained accuracy of records by verifying accuracy of data in records.
  • Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
  • Generated reports from database systems to track records.
  • Transferred inactive records to storage to free up space and preserve history.
  • Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
  • Followed established policies and procedures to maintain compliance with regulations.
  • Updated records with new information.
  • Sorted all paperwork and documents alphabetically and according to dates and significance.
  • Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.
  • Followed confidentially regulations to maintain privacy.

Cashier Supervisor

Atwoods
08.2020 - 09.2020
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.

Education

HIGH SCHOOL DIPLOMA -

BOONE APACHE PUBLIC SHCOOLS
APACHE, OK
05.2020

Associate of Science - Allied Science And Health

Cameron University
Lawton, OK
12-2023

Skills

  • Customer service
  • Office administration
  • Staff training
  • Document preparation
  • Training and coaching
  • Scheduling and calendar management
  • Documentation and control
  • Scheduling appointments
  • Task delegation

Timeline

Assistant Office Manager

Dental Depot
12.2023 - Current

Records Clerk

Comanche County Health Department
09.2020 - 12.2023

Cashier Supervisor

Atwoods
08.2020 - 09.2020

HIGH SCHOOL DIPLOMA -

BOONE APACHE PUBLIC SHCOOLS

Associate of Science - Allied Science And Health

Cameron University

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