Alexandria Brown
Powder Springs,GA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Lead Teacher
Parker Chase Preschool East Cobb
11.2024 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Retail Sales Associate
Kate Spade
01.2024 - 09.2024
- Delivered exceptional customer service to enhance shopping experience and build loyalty.
- Managed inventory processes, ensuring accurate stock levels and timely replenishment.
- Conducted product demonstrations to educate customers and promote upselling opportunities.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assistant Manager
Kids Footlocker
10.2022 - 01.2024
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
Server/Host
Big B's Fish Joint
03.2022 - 10.2022
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
Front Desk Receptionist
North Georgia Urgent Care
02.2021 - 03.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Medical Biller and Coder
LaMajesty Healthcare
02.2020 - 01.2021
- Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
- Submitted claims to insurance companies electronically or by mail.
- Verified accuracy of patient information and insurance data in billing system.
- Responded promptly to requests from insurance companies regarding clarification on claim submissions.
- Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
Assistant Manager
Rainbow Apparel
04.2018 - 01.2021
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Education
Associate of Science - Orthopedic Technology
Southern Crescent Technical College
Griffin, GA05-2020
Skills
- Team Management
- Retail operations
- Strong leadership
- Customer Service
- Team leadership
- Money handling
- Staff training and development
- Goal setting
References
References available upon request.
Timeline
Lead Teacher
Parker Chase Preschool East Cobb
11.2024 - Current
Retail Sales Associate
Kate Spade
01.2024 - 09.2024
Assistant Manager
Kids Footlocker
10.2022 - 01.2024
Server/Host
Big B's Fish Joint
03.2022 - 10.2022
Front Desk Receptionist
North Georgia Urgent Care
02.2021 - 03.2022
Medical Biller and Coder
LaMajesty Healthcare
02.2020 - 01.2021
Assistant Manager
Rainbow Apparel
04.2018 - 01.2021
Associate of Science - Orthopedic Technology
Southern Crescent Technical College
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