Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALEXANDRIA CABALLOS- MEANS

Saint Cloud

Summary

Dynamic and organized developed in fast-paced retail environments, excelling in daily task management and fostering positive customer interactions. Skilled in resource management and a commitment to delivering exceptional customer service, drive operational efficiency, and enhance team performance. Eager to leverage transferrable skills to contribute to new challenging roles and passionate about embracing new opportunities that facilitate personal and professional development while making a meaningful impact.


Overview

2
2
years of professional experience

Work History

Assistant Manager

Before It Melts
08.2025 - Current
  • Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
  • Coordinated staff schedules, optimizing resource allocation and coverage.
  • Supported management in training new team members on procedures and policies.
  • Monitored inventory levels, facilitating timely replenishment and minimizing shortages.
  • Addressed customer inquiries and resolved issues promptly to maintain service quality.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.


Cashier

Before It Melts
01.2025 - 08.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service during peak hours.
  • Monitored inventory levels, restocking shelves as needed to maintain product availability for customers.
  • Collaborated with team members to streamline workflow, improving efficiency in daily operations.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Sales Associate

American Eagle Outfitters
06.2023 - 02.2024


  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
  • Organized merchandise displays to optimize visual appeal and drive sales through effective presentation.
  • Processed transactions accurately and efficiently using point-of-sale systems, ensuring customer satisfaction.
  • Collaborated with team members to meet daily sales goals and maintain store performance standards.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Associates - General Education

Valencia College
Orlando, FL
06.2026

Skills

  • Fast learner

  • Detailed-oriented

  • Effective communication

  • Adaptable

  • Organized

  • Problem-solving

  • Handle transactions

  • Customer service

  • Team leadership

  • Customer relations

Timeline

Assistant Manager

Before It Melts
08.2025 - Current

Cashier

Before It Melts
01.2025 - 08.2025

Sales Associate

American Eagle Outfitters
06.2023 - 02.2024

Associates - General Education

Valencia College

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