Alexandria Cantu
Pharr
Summary
To work in an environment where I can utilize my current experience, learn new skills, be changed and gain experience.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Skyline Academy, LLC
Pharr
05.2024 - Current
- Developed engaging activities to support children's cognitive and social development.
- Coordinated daily schedules and routines for children in care programs.
- Implemented safety protocols to ensure a secure environment for all children.
- Communicated effectively with parents regarding children's progress and needs.
- Trained new staff on child care policies and best practices for supervision.
- Monitored children's behavior, providing guidance and conflict resolution as needed.
- Maintained accurate records of attendance and incidents in compliance with regulations.
- Collaborated with local organizations to enhance community involvement in child care services.
- Observed children's performance, behavior, social development and physical health.
- Conducted regular assessments of each child's progress in order to evaluate their development over time.
- Supported parents in finding resources related to childcare services such as subsidies or financial assistance programs.
Office Manager
SSP Services
San Benito
06.2020 - 05.2024
- Coordinated schedules and meetings for team members and clients.
- Oversaw daily administrative tasks to ensure smooth workflow.
- Developed office policies to enhance productivity and communication.
- Handled correspondence and communication with vendors and clients.
- Maintained filing systems for easy access to information.
- Implemented process improvements to streamline office procedures.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
Property Tax Assistant
Bence Property Tax Management, LLC
Harlingen
11.2016 - 03.2020
- Signing up and gather information from new and old clients and or answering clients questions.
- Calling the Appraisal District and getting information needed for files, while building and coding the files.
- Bookkeeping with client information along with invoicing and reviving payments.
Legal Assistant
Bence & Associates, LLC
Harlingen
11.2016 - 03.2020
- Handling Civil and Criminal Matters, taking calls and messages, keeping track of appointments and other scheduled events.
- Building and collecting information for our clients files, draft and filing documents for court via Pro Doc.
- Booking keeping with billing and collections with private and court appointment cases.
Customer Service Representative
Advanced Call Center Technology
Harlingen
09.2014 - 11.2016
- Assisting customer’s with their account closures. Advising them of the process and what they can expect. Providing them with the most accurate information, while will ensuring the bank’s policy.
Secretary assistant
Law Office Of Monica Galvan
10.2013 - 01.2014
- Secretary assistant of Mrs. Monica Galvan and fellow attorney’s. Managing schedules and court dates, taking clients payments. Using a verity of skills of communication and organization.
Education
High School Diploma -
South Texas College
Skills
- Self-Motivated
- Strong Verbal Communication
- Powerful Negotiator
- Strong Problem Solving attitude
- Team Leadership
- Team Player
- Reliable
- Microsoft PowerPoint
- Excel Qualified
- Adobe Certified Associate
- Visual Communications in Adobe Photoshop CS5
- Microsoft Specialist
- Microsoft Office
- Record keeping
- Scheduling coordination
- Office organization
- Communication skills
- Conflict resolution
References
Available upon request.
Timeline
Administrative Assistant
Skyline Academy, LLC
05.2024 - Current
Office Manager
SSP Services
06.2020 - 05.2024
Property Tax Assistant
Bence Property Tax Management, LLC
11.2016 - 03.2020
Legal Assistant
Bence & Associates, LLC
11.2016 - 03.2020
Customer Service Representative
Advanced Call Center Technology
09.2014 - 11.2016
Secretary assistant
Law Office Of Monica Galvan
10.2013 - 01.2014
High School Diploma -
South Texas College
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