ALEXANDRIA CASE
Learning & Development Specialist
Sherwood
Summary
Innovative and strategic learning leader with over 20 years of experience designing and delivering impactful development programs for frontline teams across healthcare and higher education. Proven track record in leading cross-functional initiatives, managing large-scale learning portfolios, and aligning workforce training with business strategy. Skilled in instructional design, policy implementation, and stakeholder collaboration, with a passion for empowering employees through scalable, inclusive, and engaging learning experiences. Known for driving continuous improvement, operational excellence, and a learner-first mindset.
Overview
20
20
years of professional experience
9
9
Certifications
Work History
Program Director, Continuing Education
Oregon Health & Science University
06.2016 - Current
- Oversee course development, logistics, and evaluation for all Continuing Dental Education (CDE) programming.
- Serve as primary administrator for all CE activities, ensuring compliance with ADA CERP and Oregon Board of Dentistry standards.
- Lead marketing and communications, including digital strategy, brochures, and email campaigns.
- Manage departmental budget, expenditures, sponsorships, and contract negotiations.
- Administer the school’s LMS (Learning Stream); design and maintain formats for online courses.
- Facilitate all aspects of CE events, including planning, faculty engagement, and post-event analysis.
- Collaborate with university legal, PR, and compliance departments on risk and regulatory issues.
- Represent CE interests in interdepartmental meetings and as chair of the CE Advisory Committee.
- Lead annual WREB/ADEX exam coordination for the School of Dentistry.
- Drive ongoing process improvements to align CE programming with industry needs and learner feedback.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
Oral Radiology Technician Instructor
Oregon Health & Science University
06.2005 - 06.2016
- Instructed pre-doctoral dental students in oral radiology techniques using CBCT, iCAT, and other imaging technologies.
- Supported clinical instruction, evaluated student radiographs, and maintained course assessment records.
- Contributed to radiology curriculum development aligned with CODA and OBD standards.
Education
Master of Business Administration (MBA) -
Oregon Health & Science University
06.2026
Bachelor of Science - Healthcare Administration
Pacific University, OHSU Dental School
01.2015
Associate of Arts - General Studies
Chemeketa Community College
01.2005
Associate of Applied Science - Dental Assisting
Chemeketa Community College
01.2005
Psychology
Western Oregon University
01.2001
Skills
Strategic & Organizational Leadership
Program Design & Adult Learning Development
Instructional Design & Facilitation
Workforce Development
Cross-Functional Collaboration
Coaching, Mentoring & Staff Development
Budgeting & Financial Oversight
Policy Implementation & Compliance
Project & Operations Management
Innovation & Continuous Improvement
Stakeholder Engagement
Change Management & Adaptability
Certification
Registered Certified Dental Assistant (CDA) – DANB
Accomplishments
- Co-led Oregon Dental Immunization Program and received honorable mention at the National Adult and Influenza Immunization Summit.
- Designed and implemented all CE policies and procedures at OHSU.
- Spearheaded the launch of online CE registration, testing, and video platform.
- Elevated OHSU CDE program to highest ADA CERP recognition level.
- Founded the Interprofessional Education Committee at OHSU.
Affiliations
- Co-Vice President, Oregon Dental Assistants Association (ODAA) 2024-current
- Member, Dental Assistant Workforce Shortage Advisory Committee (DAWSAC) 2024-current
- Member, American Dental Assistants Association (ADAA) 2005-current
- Member, Association for Continuing Dental Education (ACDE) 2016-current
- Committee Member, OHSU Continuing Education Advisory Committee 2016-current
- Member, OHSU SOD CODA Concierge Team 2025
- Committee Member, OHSU Student Health Advisory Committee 2024-current
- Member, Advancing High Performance Health 2024-current
Timeline
Program Director, Continuing Education
Oregon Health & Science University
06.2016 - Current
Oral Radiology Technician Instructor
Oregon Health & Science University
06.2005 - 06.2016
Bachelor of Science - Healthcare Administration
Pacific University, OHSU Dental School
Associate of Arts - General Studies
Chemeketa Community College
Associate of Applied Science - Dental Assisting
Chemeketa Community College
Psychology
Western Oregon University
Master of Business Administration (MBA) -
Oregon Health & Science University
Similar Profiles
John D. PetersonJohn D. Peterson
Project Coordinator at Oregon Health & Science UniversityProject Coordinator at Oregon Health & Science University
Amanda BullardAmanda Bullard
Certified Medical Assistant at Oregon Health Science University (Aya Contract)Certified Medical Assistant at Oregon Health Science University (Aya Contract)
Crystal ProfitCrystal Profit
Travel Endoscopy Technician at Aya Healthcare/Oregon Health & Science UniversityTravel Endoscopy Technician at Aya Healthcare/Oregon Health & Science University
Brenna HillBrenna Hill
Ophthalmic Medical Technician at Retina Associates P.A.Ophthalmic Medical Technician at Retina Associates P.A.
Andre TaylorAndre Taylor
UK IT Systems Administrator at Carlisle Construction Materials LtdUK IT Systems Administrator at Carlisle Construction Materials Ltd