Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Timeline
Hi, I’m

ALEXANDRIA CONNER

New Orleans,LA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
years of professional experience
1
Certification
1
Language

Work History

Nordstrom Rack

Retail Department Manager
2023.08 - Current (11 months)

Job overview

  • Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
  • Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
  • Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
  • Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
  • Conducted regular performance evaluations for staff members, identifying opportunities for improvement and offering constructive feedback.

Nordstrom Rack

Assistant Inventory And Merchandise Manager
2020.10 - Current (3 years & 9 months)

Job overview

  • Ensured compliance with company policies and procedures related to merchandising operations
  • Conducted regular audits to maintain accurate stock records
  • Created promotional campaigns to increase market visibility
  • Provided guidance on visual presentation techniques for store layouts
  • Organized seasonal clearance events within budget constraints
  • Oversaw hiring, training, and development of store personnel in merchandising roles.
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.

Ulta Beauty

Retail Sales Manager
2019.06 - 2020.09 (1 year & 3 months)

Job overview

  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Coordinated special events within the store such as product launches or promotional activities that generated excitement among customers.

Francesca's Collection

Assistant Manager
2018.07 - 2019.01 (6 months)

Job overview

  • Implemented innovative strategies to increase sales and improve customer satisfaction
  • Maintained a thorough knowledge of all products, services, and pricing to deliver accurate customer service
  • Reviewed and interpreted financial and operational reporting to meet sales goals
  • Promoted merchandise presentation according to standards and current floor-set and product messaging
  • Managed inventory levels, ordering processes and product displays to ensure optimal availability of merchandise for customers.

Citi Trends

Assistant Store Manager
2015.09 - 2018.07 (2 years & 10 months)

Job overview

  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Education

John L. LeFlore Magnet High School Mobile, AL

High School Diploma
05.2012

University Overview

Skills

  • Work Delegation and Tracking
  • Inventory Control
  • Team Guidance and Management
  • Shipping and Receiving
  • Meeting Sales Goals
  • Stocking and Replenishing
  • Strong Communication and Interpersonal Skills
  • Retail Operations
  • Customer Service

Certification

  • Heartsaver First Aid CPR AED- MAY 2026
Availability
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Accomplishments

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.

Timeline

Retail Department Manager
Nordstrom Rack
2023.08 - Current (11 months)
Assistant Inventory And Merchandise Manager
Nordstrom Rack
2020.10 - Current (3 years & 9 months)
Retail Sales Manager
Ulta Beauty
2019.06 - 2020.09 (1 year & 3 months)
Assistant Manager
Francesca's Collection
2018.07 - 2019.01 (6 months)
Assistant Store Manager
Citi Trends
2015.09 - 2018.07 (2 years & 10 months)
John L. LeFlore Magnet High School
High School Diploma
  • Heartsaver First Aid CPR AED- MAY 2026
ALEXANDRIA CONNER