Alexandria Cook
Douglasville,GA
Summary
Dynamic supply chain professional with great extent of involvement at Delta Air Lines, excelling in inventory management and customer service. Proven ability to enhance operational efficiency through effective communication and teamwork. Skilled in SAP software and committed to workplace safety, consistently achieving high service levels while fostering a collaborative environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Supply Attendant
Delta Air Lines, Inc
Atlanta, GA
06.2024 - Current
- Strong decision-making along with written and verbal communication skills, and the ability to work harmoniously with a variety of people, both inside and outside the company
- Ability to prioritize and complete multiple tasks simultaneously
- Ability to perform very detailed work, with proficiency in analyzing and understanding technical manuals and documents, particularly the IPC
- Have considerable knowledge of most phases of the Line & Hangar Maintenance operation, as well as material routing, storage, procurement and accounting procedures
- Ability to master complex computer models of SAP, MIRS/GEM systems along with Microsoft Excel / Word, and business processes
- Be highly motivated, self-directed, proactive, and have the ability to work effectively under pressure and time constraints
- Consistently prioritizes safety and security of self, others, and personal data
- Embraces diverse people, thinking, and styles
- Prepared reports and presentations for executive leadership review
- Maximized service levels through hands-on leadership
- Provided leadership during emergencies or critical situations
- Provided guidance and leadership to employees on shift
- Provided feedback and guidance on leadership performance issues
- Promoted an atmosphere of team work within the organization by assisting fellow employees when needed
- Established productive working relationships with co-workers through open communication, collaboration and team work
- Operated equipment to support worksite needs and enhance team efficiency
- Demonstrated strong verbal communication skills while interacting with customers
- Demonstrated excellent communication skills while interacting with colleagues
Supply Attendant
Delta Air Lines, Inc
Atlanta, GA
08.2022 - 06.2024
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests
- Maintained necessary inventory to meet shipping and receiving demands
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Demonstrated leadership by making improvements to work processes and helping to train others
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Answered numerous calls per shift to assist with customer questions and concerns
- Created a collaborative work environment that fostered teamwork among departments
- Created a fun yet safe environment by encouraging teamwork among participants
- Demonstrated effective communication strategies to facilitate teamwork
- Fostered an environment that encourages teamwork among staff members
Inventory Specialist
RGIS Inventory
Atlanta, GA
05.2022 - 12.2022
- Performed scheduled inventory counts and supply audits
- Coordinated inventory, stocking and ordering
- Oversaw efficient receiving and inventory management to keep stock within optimal levels
- Developed relationships with suppliers to obtain competitive prices
- Utilized advanced packaging solutions to prevent damage to client property
- Inspected incoming materials for damage
- Verified pricing and computed product totals to complete detailed invoices
- Participated in physical inventory counts to keep information accurate and current
- Entered information into system to update status reports
- Worked hard to learn required tasks quickly to maximize performance
- Built and maintained working relationships with peers and upper management
- Looked for ways to go above and beyond job requirements
Supply Attendant
STS Aviation Services
Atlanta, GA
01.2022 - 08.2022
- Completed regular inventory counts to document unit equipment
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Prioritized and organized tasks to efficiently accomplish service goals
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Built and maintained working relationships with peers and upper management
- Looked for ways to go above and beyond job requirements
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
Education
Certificate - Human Resources
Atlanta Technical College
Atlanta, GA05.2024
Certificate - Organizational Leadership
Atlanta Technical College
Atlanta, GA05.2024
High School Diploma -
New Manchester Highschool
Douglasville, GA05.2021
Business Associate - Business
Atlanta Technical College
Atlanta, GASkills
- RFID Tracking
- Excel Experience
- Microsoft Office
- Accountability Understanding
- Organization and Prioritization
- Problem solving
- Time management
- Effective communication
- Clear Communication
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Willingness to Learn
- Workplace Safety
- IPC Experience
- Conflict Resolution
- SAP software
Certification
- Certified Human Resource Specialist
- Certified Organizational Leadership Specialist
- Dangerous Goods Certified
Timeline
Lead Supply Attendant
Delta Air Lines, Inc
06.2024 - Current
Supply Attendant
Delta Air Lines, Inc
08.2022 - 06.2024
Inventory Specialist
RGIS Inventory
05.2022 - 12.2022
Supply Attendant
STS Aviation Services
01.2022 - 08.2022
Certificate - Human Resources
Atlanta Technical College
Certificate - Organizational Leadership
Atlanta Technical College
High School Diploma -
New Manchester Highschool
Business Associate - Business
Atlanta Technical College