Alexandria Davis
Athens,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Controls Technician
GE Appliances, A Haier
Decatur, AL
08.2019 - Current
- Operated to complete critical repairs and maintenance of electrical systems and program software.
- Installed and adjusted electronic locks, camera systems and card readers for reliable protection of sensitive information.
- Coordinated with multiple staff departments to negotiate and facilitate assigned commitments.
- Skilled in troubleshooting control system malfunctions and creating plans for repair.
- Responded to problems with processing and production equipment and completed timely repairs.
- Educated operators on proper use of equipment.
- Collaborated successfully with operators to achieve objectives by utilizing strong communication, interpersonal and people skills.
- Wrote authoritative engineering specifications to clear up avoid confusing in field regarding design parameters or functions.
- Applied diagnostics and testing tools to systems, quickly identifying issues and implementing completing resolutions.
- Delivered professional persona and attitude when dealing with unhappy or irate individuals.
- Implemented operational timelines for service shut-offs to be observed.
- Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes.
Assistant Store Manager
Snapdragon Kids
Athens, AL
05.2012 - 09.2019
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Attained elite level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
Bachelor of Science - Business Management
Calhoun Community College
Tanner, AL05.2018
Skills
- Quality Assurance and Control
- Maintenance Standards Preparation
- 5S Principles
- Coordinating assignments in daily operations
- Profit Target Achievement
Timeline
Controls Technician
GE Appliances, A Haier
08.2019 - Current
Assistant Store Manager
Snapdragon Kids
05.2012 - 09.2019
Bachelor of Science - Business Management
Calhoun Community College
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