Alexandria Dolkas

Cybersecurity Internship Resume

Dunedin

Summary

Motivated cybersecurity student with extensive leadership and operations management experience seeking a cybersecurity internship. Strong foundation in network security, operating systems, incident analysis, and security monitoring through academic labs and hands-on projects. Known for analytical thinking, communication, and problem solving in fast-paced environments.

Work History

E-commerce / Customer Service Manager

Lead cross-functional customer service and operations teams.
Develop training materials, standard operating procedures, and process improvements.
Investigate fraud, shipping claims, and operational issues while documenting findings.
Analyze trends, coach employees, and communicate with vendors and executive leadership.
Manage multiple projects while maintaining strong attention to detail.

Education

Associate of Science - Cybersecurity

St. Petersburg College

Skills

Kali Linux, Wireshark, Security Onion, Zeek, Snort, Active Directory, Linux, Windows Administration, TCP/IP Networking, Packet Analysis, Vulnerability Assessment, SIEM Fundamentals, VirtualBox, Nmap, OpenSSL, John the Ripper, Hashcat, Packet Tracer, iptables, journalctl, syslog

Relevant Coursework & Labs

Network Security, Operating System Security, Digital Forensics, Ethical Hacking fundamentals, Security Monitoring, Packet Analysis, Intrusion Detection, Log Analysis, and Incident Response exercises using enterprise security tools.

Core Strengths

Incident Analysis
Critical Thinking
Technical Documentation
Leadership
Communication
Team Collaboration
Problem Solving
Time Management

Timeline

E-commerce / Customer Service Manager

Associate of Science - Cybersecurity

St. Petersburg College