Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandria Elliott

Alexandria Elliott

Jackson,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

MPCA
05.2024 - Current
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Medical Assistant/Administrator

Henry Ford
03.2023 - 03.2024
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Empowered patients through education on self-management techniques for chronic conditions.

Medical Assistant/Administrator

Thome Pace
11.2021 - 08.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant/Administrator

IEP
03.2021 - 10.2021
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Medical Assistant/Administrator

Dr.Kremer
10.2020 - 03.2021
  • Performed medical records management, including filing, organizing and scanning documents.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Office Support

Henry Ford Allegiance
12.2019 - 10.2020
  • Provided administrative support to staff members, streamlining office processes and increasing efficiency.
  • Increased accuracy of diagnostic coding assignments by cross-checking codes against medical records documentation.
  • Enhanced patient satisfaction by providing timely and efficient front desk support.
  • Trained new team members on office procedures, promoting consistency in quality of service across staff members.
  • Implemented efficient check-in/check-out procedures that resulted in reduced wait times while maintaining high levels of customer service excellence.
  • Supported clinical staff with administrative tasks such as preparing charts and managing lab orders, enhancing overall workflow efficiency.
  • Optimized scheduling system to maximize provider availability for urgent appointments without overbooking regular slots.
  • Managed medical records with utmost confidentiality, ensuring compliance with HIPAA regulations.

Administrative Assistant

BASF
03.2018 - 12.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.

Administrative Assistant

Hope Network
11.2017 - 03.2018
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Maintained inventory of office supplies and placed orders.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Internship

Jackson County Parks Dept.
03.2017 - 06.2017
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Prepared project presentations and reports to assist senior staff.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.

Education

Certified Medical Assistant -

Career Quest
08.2020

Business Administration -

Baker College
06.2017

Diploma -

Leslie High School
06.2011

Skills

  • Microsoft Word
  • Microsoft Excel
  • Customer and client relations
  • Scheduling
  • Excel spreadsheets
  • Deadline-oriented
  • Mail handling
  • Prioritization
  • Meeting planning
  • Data entry documentation
  • Phone call answering

Languages

English
Native or Bilingual

Timeline

Administrative Assistant

MPCA
05.2024 - Current

Medical Assistant/Administrator

Henry Ford
03.2023 - 03.2024

Medical Assistant/Administrator

Thome Pace
11.2021 - 08.2022

Medical Assistant/Administrator

IEP
03.2021 - 10.2021

Medical Assistant/Administrator

Dr.Kremer
10.2020 - 03.2021

Medical Office Support

Henry Ford Allegiance
12.2019 - 10.2020

Administrative Assistant

BASF
03.2018 - 12.2019

Administrative Assistant

Hope Network
11.2017 - 03.2018

Internship

Jackson County Parks Dept.
03.2017 - 06.2017

Business Administration -

Baker College

Diploma -

Leslie High School

Certified Medical Assistant -

Career Quest

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Alexandria Elliott