Alexandria Ellis
Selma
Summary
Goal oriented individual with the ability to implement individualized care plans that want to enhance client independence and well-being.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Lifewave
Grants Pass
01.2026 - Current
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Supported individuals with daily living activities and personal care tasks.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in learning and developing new skills.
- Supported clients in improving mobility skills to promote better physical function. and independence for disabled individuals and continually monitored safety.
- Implemented individualized care plans to address specific client needs.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Documented client progress and reported changes to supervisors.
- Tracked and reported clients' progress through detailed observations and conversations to inform service adjustments.
- Monitored behaviors, documented observations, and reported changes or concerns to supervisor to ensure appropriate care.
- Facilitated communication and social interaction skills among clients.
- Facilitated social interactions between participants and their peers in the community.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Enhanced patient well-being by supporting participation in recreational activities.
- Secured recreational resources to offer engaging activities that enhanced clients' daily experiences.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Built strong and trusting rapport with clients and loved ones.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Monitored health and well-being of clients and reported significant health changes.
- Provided assistance to clients during meal times to promote nutrition.
- Maintained detailed records of services performed on clients.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Collaborated with team members to maintain consistent support delivery.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
Front office treatment plan coordinator
Opendoor Family Dentistry
Grants Pass
05.2024 - 03.2026
- Reviewed patient records to develop individualized treatment plans and goals.
- Developed personalized treatment plans for diverse patient needs.
- Coordinated with dental professionals to ensure effective patient care.
- Communicated treatment options clearly to patients and families.
- Managed appointment scheduling for optimal patient flow and service.
- Educated patients on post-treatment care and preventative measures.
- Assisted in training new staff on treatment plan protocols and procedures.
- Ensured that all regulatory requirements were met regarding treatment plans.
- Maintained accurate documentation of patient information in accordance with HIPAA regulations.
- Organized patient records and documentation accurately and securely.
- Identified potential barriers that could impede successful completion of treatment plans and worked with clinicians to address them proactively.
- Encouraged client engagement through active listening techniques during sessions.
- Provided education about available services, medications, and treatments to families and caregivers.
- Developed resources for patients to use in between appointments.
- Created reports summarizing patient progress towards meeting their goals.
- Established partnerships with external service providers or vendors to ensure effective execution of treatment plans.
- Coordinated referrals for additional services.
- Assisted clients in making informed decisions about their health care needs by providing them with relevant information.
- Facilitated communication between providers, patients, family members, and other stakeholders involved in the care process.
- Collaborated with clinicians to ensure continuity of care throughout the treatment process.
- Processed patient intake information to prepare for appointments. information and updated medical records prior to treatment.
- Scheduled evaluations and procedures for patients.
- Provided administrative support for patient care staff.
- Communicated with patients to ensure quality of care and develop care plans.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Completed insurance verifications and claim forms for patient intake and processing.
- Demonstrated flexibility during changes to patient care practice.
- Received and routed care team messages and documents to appropriate staff.
- Troubleshot and resolved complex customer service issues to enhance patient and family experience.
- Managed patient admission and discharge processes, ensuring smooth transitions.
- Provided emotional support and guidance to patients and their families.
- Addressed and resolved patient concerns and complaints in a timely and empathetic manner.
- Assisted patients in understanding their care plans and healthcare options.
- Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
- Maintained comprehensive patient records, ensuring accuracy and confidentiality.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Maintained awareness of regulatory changes affecting patient care. of government regulations, health insurance changes and financing options.
Education
Associate of Science -
Klamath Community College
Klamath Falls, OR06-2017
Skills
- Behavior monitoring
- Care planning
- Program implementation
- Client advocacy
- Support planning
- Compassionate caregiving
- Communication enhancement
- Emotional support
Certification
- CPR AED
Timeline
Direct Support Professional
Lifewave
01.2026 - Current
Front office treatment plan coordinator
Opendoor Family Dentistry
05.2024 - 03.2026
Associate of Science -
Klamath Community College