Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALEXANDRIA ESCOBAR

Las Vegas,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Receptionist

Auto Vision
Las Vegas, NV
04.2024 - Current
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Responded to inquiries from internal staff members regarding office operations.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.

Call Agent

Precision Opinion
Las Vegas, NV
12.2023 - 04.2024
  • Listened intently and objectively to accurately code responses.
  • Analyzed data collected and identified trends in survey responses.
  • Assisted in developing questionnaires based on research objectives and target population requirements.
  • Probed for relevant or appropriate information without influencing responses.

Sales Associate

MGM Resorts
Las Vegas, NV
08.2022 - 11.2023
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Store Manager

Fabulous Freddy's Car Wash
Las Vegas, NV
09.2016 - 07.2022
  • Prepared monthly reports on sales figures, expenses, profits.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of employee performance reviews.
  • Recruited, trained and supervised new employees.
  • Created weekly work schedules for store personnel.
  • Implemented efficient systems for tracking stock movement.
  • Monitored inventory levels and placed orders to restock shelves.
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated POS system with new products and promotional offers.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Manager

Popeyes Chicken
Long Beach, CA
11.2008 - 08.2016
  • Assisted with kitchen preparation during peak times as needed.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Established policies for cash handling procedures to maximize security measures.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Education

Polytechnic High School
Long Beach, CA

Skills

  • Cash Handling
  • POS Systems
  • Staff Mentoring
  • Scheduling
  • Telephone reception
  • Food assembly
  • Order review
  • Food Storage
  • Safe Food Handling
  • Customer Service
  • Time management proficiency
  • Attention to Detail
  • Food Preparation
  • Strong Work Ethic
  • Cash Register Operation
  • Multitasking
  • Quick Learner
  • Team Oriented
  • Positive Attitude

Certification

  • ALCOHOL AWARENESS CARD
  • FOOD HANDLERS CARD

Timeline

Receptionist

Auto Vision
04.2024 - Current

Call Agent

Precision Opinion
12.2023 - 04.2024

Sales Associate

MGM Resorts
08.2022 - 11.2023

Store Manager

Fabulous Freddy's Car Wash
09.2016 - 07.2022

Manager

Popeyes Chicken
11.2008 - 08.2016

Polytechnic High School

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ALEXANDRIA ESCOBAR