Alexandria Faust
Birnamwood
Summary
Adaptable professional with a strong ability to thrive in diverse environments. Demonstrates proficiency in technology and a rapid learning curve. Committed to leveraging skills in a role that fosters growth and development.
Overview
9
9
years of professional experience
Work History
Shift Manager
McDonald's
09.2024 - 08.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Production Worker
Kolbe & Kolbe Millwork Co
09.2023 - 09.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Assistant Manager
Dollar General
05.2022 - 09.2023
- Provided exceptional customer service by greeting and assisting customers promptly.
- Operated cash register efficiently while maintaining accuracy in financial transactions.
- Opened and closed store daily, ensuring compliance with operational protocols.
- Supported Store Manager in employee scheduling, training, and conducting safety meetings.
- Managed merchandise processes, including receiving, unpacking, stocking, and building displays.
- Maintained accurate inventory levels through damage control and systematic restocking.
- Ensured financial integrity via strict cashier accountability and adherence to security practices.
- Authorized refunds and overrides while managing cash deposits and register counts.
Caregiver
LKi Choice
08.2021 - 03.2022
- Performed cleaning tasks to maintain tidy and organized environments.
- Prepared meals to meet daily nutritional needs.
- Assisted with everyday activities to enhance quality of life.
- Coordinated and scheduled appointments for efficient time management.
General Laborer
Bay Valley Sealcoating & Striping
05.2021 - 07.2021
- Asphalt work
Cashier
Remington Oil
08.2020 - 06.2021
- Operated register and processed customer transactions efficiently.
- Managed cash deposits to maintain accurate financial records.
- Stocked merchandise to ensure product availability and organization.
- Assisted customers with inquiries and purchases to enhance satisfaction.
- Performed basic cleaning duties to maintain a tidy environment.
Valet Attendant
HO-CHUNK NATION
01.2020 - 07.2020
- Parked and retrieved patron vehicles efficiently and accurately.
- Assisted patrons with wheelchairs and necessary accommodations.
- Maintained cleanliness of parking area to ensure safety and organization.
- Handled coats and stored luggage for patrons during visits.
- Prioritized customer service to enhance overall patron experience.
Security Officer
HO-CHUNK NATION
03.2019 - 01.2020
- Achieved Officer of the Month recognition for outstanding performance on 2nd shift security.
- Developed auto-filling spreadsheet to streamline hourly headcount tracking in casino.
- Secured premises through proactive surveillance and patrols.
- Transported and protected Nation's assets to ensure safety and compliance.
- Observed and reported irregular activities, maintaining a secure environment.
- Managed crowd control during events to enhance visitor experience.
- Provided assistance to patrons, effectively resolving complaints and issues.
Room Attendant/Housekeeping
HO-CHUNK NATION
10.2018 - 03.2019
- Maintained cleanliness in guest rooms to enhance overall guest experience.
- Stocked carts efficiently to ensure readiness for housekeeping staff.
- Tidied hotel lobby regularly, promoting a welcoming atmosphere.
- Assisted patrons with inquiries and requests, ensuring satisfaction.
Cashier
Remington Oil
04.2017 - 09.2017
- Balanced cash drawer and operated register efficiently.
- Managed cash deposits to maintain accurate financial records.
- Cleaned store regularly to uphold a welcoming environment.
- Stocked shelves promptly to ensure product availability.
Package Handler/Sorter
FedEx Ground
11.2016 - 02.2017
- Sorted packages according to designated country regions.
- Unloaded vans and trailers efficiently to ensure prompt processing.
- Scanned boxes into loading trailers for accurate inventory tracking.
- Strategically stacked boxes to optimize space and maintain safety standards.
Education
Business Administration And Management
Northcentral Technical College
Wausau, WIHigh School Diploma -
Woodville High School
Woodville, TX06.2012
Skills
- Financial transactions management
- Culinary services
- Client support and engagement
- Hospitality services
- Safety and security monitoring
- Parking management solutions
- Office software skills
Assessments
- Customer service — Proficient November 2021 Identifying and resolving common customer issues Full results: Proficient
- Sales skills — Proficient March 2021 Influencing and negotiating with customers Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Shift Manager
McDonald's
09.2024 - 08.2025
Production Worker
Kolbe & Kolbe Millwork Co
09.2023 - 09.2024
Assistant Manager
Dollar General
05.2022 - 09.2023
Caregiver
LKi Choice
08.2021 - 03.2022
General Laborer
Bay Valley Sealcoating & Striping
05.2021 - 07.2021
Cashier
Remington Oil
08.2020 - 06.2021
Valet Attendant
HO-CHUNK NATION
01.2020 - 07.2020
Security Officer
HO-CHUNK NATION
03.2019 - 01.2020
Room Attendant/Housekeeping
HO-CHUNK NATION
10.2018 - 03.2019
Cashier
Remington Oil
04.2017 - 09.2017
Package Handler/Sorter
FedEx Ground
11.2016 - 02.2017
Business Administration And Management
Northcentral Technical College
High School Diploma -
Woodville High School
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