Alexandria Ferguson
San Diego,CA
Summary
Experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable in customer service, multitasking, organizing supply, and time management abilities.
Overview
7
7
years of professional experience
Work History
IT Technician
US Navy
San Diego, California
07.2024 - Current
Assistant Store Manager
ALDI
08.2022 - 07.2024
- Completing physical and administrative work, giving direction to cashiers, assisting customer issues/concerns, and maintaining current based store.
Lead Associate
ALDI
04.2021 - 08.2022
- Assisting and checking out customers, opening/closing the store duties, stocking, and store management.
Intern
Bank Of America
05.2020 - 08.2020
Customer service, MORSCO Intern
Morrison Supply
01.2019 - 04.2019
- Stocking tools and pulling orders from the warehouse, keeping the storefront stocked and cleaned, and sending quotes out to potential customers.
Education
CompTIA Security+ Certification -
US Navy
San Diego, CA09-2025
Bachelor’s Degree - Business Administration
Paul Quinn College
Dallas, TX05.2021
High School Diploma -
H. Grady Spruce High School
Dallas, TX05.2017
Skills
- Customer Service
- Shift Scheduling
- Store Opening and Closing
- Assignment Delegation
- Stock Management
- Management Team Building
- Athletic
Timeline
IT Technician
US Navy
07.2024 - Current
Assistant Store Manager
ALDI
08.2022 - 07.2024
Lead Associate
ALDI
04.2021 - 08.2022
Intern
Bank Of America
05.2020 - 08.2020
Customer service, MORSCO Intern
Morrison Supply
01.2019 - 04.2019
Bachelor’s Degree - Business Administration
Paul Quinn College
High School Diploma -
H. Grady Spruce High School
CompTIA Security+ Certification -
US Navy