Alexandria Flagg

Front Desk Receptionist

A&A Cleaning Services

01.2018 - 01.2024

Greeted visitors and clients, ensuring a welcoming atmosphere at front desk.
Managed incoming calls, directing inquiries to appropriate departments efficiently.
Scheduled appointments and maintained calendar for office personnel.
Processed visitor check-ins and issued identification badges for security compliance.
Collaborated with team members to streamline front desk operations for improved service delivery.
Provided administrative support by filing documents and organizing records systematically.
Assisted in managing office supplies, maintaining inventory levels effectively.
Adapted quickly to new software systems, enhancing overall operational efficiency at reception desk.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Developed strong working relationships with team members, fostering a positive work environment.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.