Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandria Flowers

Director Of Operations
Hayward,CA

Summary

Zealous visionary eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am equipped with a clear understanding of a wide array of work place environments and training in cliental and consumer services as well as security. Motivated to learn, grow and excel in any industry with the given opportunity.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
6
6
Certifications

Work History

Self Employed Contractor

Various Companies
Bay Area , CA
02.2017 - Current
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Performed inventory counts and stocked merchandise.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.

Security Officer

Allied Universal Security
Fremont, CA
09.2021 - 05.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Checked and verified photo identification prior to granting facility access.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.

Parcel Delivery Driver

UPS
Hayward, CA
08.2021 - 04.2022
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed efficient unloading of freight, inspected merchandise and documented customer concerns for supervisor.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Promoted products at stops along regular route.

Self Employed Caregiver

N/A
Bay Area, CA
06.2014 - 04.2020

Worked with both children and assisted patients of all ages with daily routines and activities

  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients of all ages.
  • For children I would research educational activities per age range and engage with their parents/guardians on milestones they wish to accomplish
  • For my older clients, if audible and able to make decisions we would come up with routines together to accomplish their personal goals. However, if they had limitations I would research the best possible course of action to ensure they have a high quality of life.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Prepared tasty, healthy meals to encourage good eating habits.
  • Organized different types of activities to enhance physical and intellectual development.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Children Gymnastics

My Gym Children's Fitness Centre
Palo Alto, CA
03.2019 - 12.2019
  • Provided varied opportunities using multiple learning styles for children's active participation experimentation and problem-solving within structured setting.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Participated in fundraising events, helping team bring in funds to pay for gym expenses.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength.
  • Collaborated with coaches, students and administrators to run high-quality program.
  • Worked with both mentally and physically handicapped people and promoted interactive learning.
  • Taught students how to perform split leaps, back handsprings and other special techniques.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Encouraged parent participation without detracting from lesson.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
  • Briefed safety rules and standards to students and spotters at beginning of classes.
  • Coordinated public relations through use of Social media and helped promote program to local area.
  • Monitored athletes during events and practice to quickly identify injuries.

Data Entry Specialist

Stanford
Stanford, CA
01.2018 - 06.2019
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Built and maintained tracking databases for variety of measuring aspects.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Verified accuracy of data before transcribing.
  • Applied data entry knowledge skills to resolve indecipherable or garbled messages.
  • Reviewed completed work for compliance with regulations.
  • Identified data entry errors and reported to necessary departments.
  • Produced monthly reports with advanced Excel spreadsheet functions.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Coded and processed applications into required electronic formats.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Organized, sorted and checked input data against original documents.
  • Added documents to file records and created new records to support filing needs.
  • Evaluated source documents to locate needed information.

Youth Sports Coach

GrowFit
Redwood City, CA
06.2017 - 05.2019
  • Worked with children of varying age, interest, skill and developmental levels.
  • Implemented activities fostering physical, social and emotional growth.
  • Supported children by actively listening and offering encouragement.
  • Cared for personal and health needs of disabled campers.
  • Helped at-risk youths in low-income areas by guiding, mentoring and counseling, as well as encouraging each to achieve personal and spiritual goals.
  • Counseled individuals on self-discipline and personal accountability.
  • Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.

Retail Associate

Nike Factory Outlet
Los Angeles, CA
06.2015 - 12.2017
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Promoted offerings by expression passion for company brand, products, services and solutions to customers.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked with loss prevention in monitoring shopper behavior.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Education

AA - Business Management & Computer Info. Systems

Grambling State University
Grambling, LA
08.2012 - 05.2015

Associate Of Arts And Sciences - Audio Production

Art Institute of North Hollywood
North Hollywood, CA
09.2015 - 08.2018

Skills

Staff Management

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Certification

[Vistelar Conflict Management], [National Security Services]

Timeline

[First Receiver Operations (COVID-19 Specific), PPE Donning and Doffing Procedures and Hand-Hygiene Best Practices], [National Security Services]

04-2022

[Public Relations: Recognizing Gender & Racial Harassment & Discrimination, Respect, Verbal Skills/Crisis Intervention], [Blackstone Consulting, Inc]

04-2022

[Observation & Documentation, Communication & It’s Significance, Liability/Legal Aspects ], [Blackstone Consulting, Inc]

04-2022

Certified Security Guard, [Blackstone Consulting, Inc], 44 Hours

04-2022

[Vistelar Conflict Management], [National Security Services]

03-2022

CPR & First Aid] Training - Red Cross

02-2022

Security Officer

Allied Universal Security
09.2021 - 05.2022

Parcel Delivery Driver

UPS
08.2021 - 04.2022

Children Gymnastics

My Gym Children's Fitness Centre
03.2019 - 12.2019

Data Entry Specialist

Stanford
01.2018 - 06.2019

Youth Sports Coach

GrowFit
06.2017 - 05.2019

Self Employed Contractor

Various Companies
02.2017 - Current

Associate Of Arts And Sciences - Audio Production

Art Institute of North Hollywood
09.2015 - 08.2018

Retail Associate

Nike Factory Outlet
06.2015 - 12.2017

Self Employed Caregiver

N/A
06.2014 - 04.2020

AA - Business Management & Computer Info. Systems

Grambling State University
08.2012 - 05.2015
Alexandria FlowersDirector Of Operations