Alexandria Frost
Tampa
Summary
Dynamic sales professional with a proven track record at Dialpad, adept in client relationship building and CRM proficiency. Excelled in creating customized solutions, achieving a Presidents Club FY24 attainment of 106%. Skilled in strategic selling and account management, consistently surpassing sales targets through effective pipeline management and exceptional customer service.
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
8
8
years of professional experience
Work History
Account Executive
Talkdesk
05.2024 - Current
- Led negotiations, securing deals that aligned with both client expectations and company goals.
- Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients. FY25 attainment: 115%
Client Account Executive
Dialpad
05.2023 - 05.2024
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
- Conducted regular reviews of accounts to identify areas for improvement or additional support needed from internal teams.
- Consistently achieved and exceeded sales targets by maintaining a strong pipeline of prospective clients and diligently following up on leads.
- Presidents Club FY24 Attainment: 106%
Account Executive
Dialpad
01.2021 - 05.2023
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
- Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
- Presidents Club, quota attainment: FY23 110%
Account Executive - Payables and Receivables
Oracle
06.2018 - 06.2020
- Met existing customers to review current services and expand sales opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Negotiated prices, terms of sales and service agreements.
SDR
Oracle
02.2017 - 06.2018
- Self-motivated, with a strong sense of personal responsibility to develop pipeline for AEs.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment. Supported reps company wide on a range of small business to key accounts.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Marketing
The Ohio State University
Columbus, OH01-2016
Skills
- Client relationship building
- Closing techniques
- Account management
- CRM proficiency
- Microsoft Excel expertise
- Relationship building and management
- Pipeline management
- Written and verbal communication
- Customer service
- Strategic selling
- New business opportunities
- Territory management
Timeline
Account Executive
Talkdesk
05.2024 - Current
Client Account Executive
Dialpad
05.2023 - 05.2024
Account Executive
Dialpad
01.2021 - 05.2023
Account Executive - Payables and Receivables
Oracle
06.2018 - 06.2020
SDR
Oracle
02.2017 - 06.2018
Bachelor of Science - Marketing
The Ohio State University
Similar Profiles
Randy MarreroRandy Marrero
Senior Customer Success Manager at TalkdeskSenior Customer Success Manager at Talkdesk
Dani VillaliDani Villali
Account Executive at TalkdeskAccount Executive at Talkdesk
RYAN JACOBSONRYAN JACOBSON
Strategic CSM - Healthcare Vertical Lead at TalkdeskStrategic CSM - Healthcare Vertical Lead at Talkdesk