Alexandria Gill
Omaha,NE
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Elite Disability Services
09.2022 - Current
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Increased productivity with the implementation of digital tools for document management and collaboration.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Conducted research on industry trends, providing valuable insights to support strategic decisionmaking.
Receptionist
Nissan Of Omaha
02.2022 - 09.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Assistant Manager
Intergrated Life Choices
08.2020 - 01.2022
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Nanny
Family Buisness
01.2016 - 07.2020
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Preschool Teacher
Adventure Academy
04.2018 - 02.2020
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Family Support Worker
Jenda
01.2018 - 04.2018
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Conducted thorough assessments of family dynamics and needs, developing detailed case plans to address challenges effectively.
- Promoted healthy communication within families by mediating conflicts and facilitating open discussions.
- Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
Florist
Supersaver
02.2016 - 01.2018
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Increased sales revenue with exceptional customer service and upselling techniques.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
Sales Associate
Tjmaxx
07.2015 - 01.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Front Desk Receptionist
University Of Lincoln - Nebraska
01.2015 - 12.2015
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Night Server
The Legacy - Retirement Homes
01.2012 - 10.2014
- Enhanced customer satisfaction by promptly attending to their needs and providing exceptional service throughout the night.
- Maintained a clean and welcoming environment for guests, ensuring a positive dining experience.
- Managed multiple tasks efficiently, including taking orders, serving food, and processing payments.
- Assisted in inventory management by restocking supplies and maintaining accurate records of items used during shifts.
- Resolved guest complaints professionally, resulting in improved overall satisfaction ratings.
Education
Bachelor of Science - Child Youth Family Studies
University of Nebraska - Lincoln
Lincoln, NE12.2017
High School Diploma -
Pius X High School
Lincoln, NE05.2013
Skills
- Scheduling
- Report Writing
- Invoice Processing
- Data Entry
- Research
- Proposal Writing
- Travel Coordination
- Meeting Planning
- Quality Assurance
- Product Branding
- Recruiting
- Customer Relations
Certification
CPR Certified
Affiliations
- Reading
- Working out
- Listening to Podcast
- Spending time with family
Timeline
Administrative Assistant
Elite Disability Services
09.2022 - Current
Receptionist
Nissan Of Omaha
02.2022 - 09.2023
Assistant Manager
Intergrated Life Choices
08.2020 - 01.2022
Preschool Teacher
Adventure Academy
04.2018 - 02.2020
Family Support Worker
Jenda
01.2018 - 04.2018
Florist
Supersaver
02.2016 - 01.2018
Nanny
Family Buisness
01.2016 - 07.2020
Sales Associate
Tjmaxx
07.2015 - 01.2016
Front Desk Receptionist
University Of Lincoln - Nebraska
01.2015 - 12.2015
Night Server
The Legacy - Retirement Homes
01.2012 - 10.2014
Bachelor of Science - Child Youth Family Studies
University of Nebraska - Lincoln
High School Diploma -
Pius X High School
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