ALEXANDRIA GREY

Worked: 80 Hours Bi-Weekly

• Worked closely with technicians on all work orders.
• Entered part numbers, labor hours, and closing work orders
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Customer service is vital in this position on explaining the procedures, protocols of vehicle maintenance, and valuing their safety concerns as vehicle operators
• Answered phone calls
• Scheduled appointments
• Request invoice from other navajo departments
• Input data records into RTA system for navajo nation vehicles
• Inputted data into microsoft-excel
• Completed billing invoices
• Submitted timesheets
• Maintained office messages and emails
• Keep office clean
• Calculated and printed ICR receipts for departments
• Faxed and printed documents

HOURS WORKED: 80 Hours Bi-Weekly

• Worked up front of the Chinle chapter house office, greeted incoming customers
• Worked front cash register
• Communicated in English and Navajo language back in-forth with elder customers
• Answered important calls, printed and faxed documents
• Answered emails and forward emails
• Set up conference meetings for Chapter Officers

HOURS WORKED: 80 Hours Bi-Weekly

• Used computerized software system specialized in Microsoft word, Excel, Adobe Acrobat XI Pro.
• Use application software to create reports, memos, flyers, Spreadsheets, and office projects including data sheets
• Scheduled appointments with individuals over phone and through email
• Collected research data and surveys
• Responded to inquiries from callers seeking information
• Booked meeting rooms, set up conference calls and took messages and minutes during meetings
• Provided clerical support to company employees by copying, faxing, and filing documents
• Prepared mail and packages for shipment, pickup and courier services to expedite delivery
• Restocked supplies and submitted purchase orders to maintain stock levels
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Created and updated records and files to maintain document compliance
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
• Managed paper and electronic filing into software systems, organizing forms, making photocopies, and creating reports
• Completed data entry into software systems
• Wrote emails, memos, and letters
• Implemented and developed office procedures and recorded systems

HOURS WORKED: 80 Hours Bi-Weekly

• Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
• Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
• Distributed park and trail maps, provided park information and answered customer service questions.
• Helped with housekeeping duties, answered phone calls and radios, interacted with visitors, and did many presentations with visitors and did hikes down the canyon with visitors as well
• Did evening programs
• These activities offered to educate the audience, so they leave the park with a sense of appreciation and stewardship for the park and its resources.