Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SalesAssociate

Alexandria Griffith

Marion ,NC

Summary

Highly experienced employee known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Harbor Freight
Marion , NC
03.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed product returns and assisted customers with other selections.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Office Manager's Assistant

Hidden Creek Camping Resort
Marion , NC
05.2019 - 11.2021
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.

Barista

Starbucks
Marion , NC
11.2019 - 04.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Liberty University
Lynchburg, VA

Associate of Science -

McDowell Technical Community College
Marion, NC
08.2020

High School Diploma -

Nebo Crossing Academy
Nebo, NC
06.2020

Skills

  • Policy and Procedure Adherence
  • Stocking and Receiving
  • Membership Sales
  • Sales Expertise
  • POS System Operations
  • Cash Handling
  • Time Management
  • Customer Needs Assessment
  • Sales Goal Attainment
  • Store Opening and Closing
  • Customer Service
  • Teamwork and Collaboration
  • Credit and Cash Transactions
  • Retail Knowledge
  • Customer Understanding
  • Productivity Maximization

Accomplishments

  • Awarded “Employee of the Month” earlier this year.
  • Graduated high school as the salutatorian of my class
  • Graduated from MTCC with high honors
  • Am a member of Phi Theta Kappa


Certification

  • Certified Nurse Aide
  • CPR certified

Timeline

Sales Associate

Harbor Freight
03.2022 - 08.2022

Barista

Starbucks
11.2019 - 04.2021

Office Manager's Assistant

Hidden Creek Camping Resort
05.2019 - 11.2021

Liberty University

Associate of Science -

McDowell Technical Community College

High School Diploma -

Nebo Crossing Academy

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Alexandria Griffith